Are you a fixer

Are you a “Fixer”? By age 11, Maria was writing checks to pay the family bills, by age 14, she started her first job, and by age 19, she owned her first home. Due to the unpredictability in her upbringing from her father’s alcoholism and her mother’s mental illness, Maria said “I’ve been an overachiever,…

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Keys to Marital and Business Success

Family-owned businesses often struggle because sometimes personal conflict spills over into the family business. The result is a work culture with unresolved family issues that impacts how the company runs, its overall productivity, and ultimately its bottom-line results. It’s been no different for  married couple, Angelo and Lauren, who are third-generation family business owners and…

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Three Strategies for standing up to the office bully

  “He who controls others may be powerful, but he who has mastered himself is mightier still.” ~ Lao-tzu Most people either endure working with a bully or leave their job, even if they love what they do. After all, it’s risky to stand up to a bully due to the possibility of retaliation and…

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Release the family baggage

This month’s story around how family upbringing affects leadership and conflict management explores how Ryan found the gifts of resilience, empathy, and improvisation and uses them to his – and others’ – advantage. He leverages his history to create productive conflict strategies. Ryan tells the story of his upbringing below and then we examine a…

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Leverage your family role

We continue our series of leadership stories, exploring the impact of family dynamics on conflict management styles. Today, we hear from Lee, a team leader who leverages experience from her upbringing to benefit her team by minimizing workplace tension. Have you ever felt like you’re in the same role at work that you were in…

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Jeremiah could feel the stress building. For months I’d been listening to my boss’s ranting about some production issue that hadn’t gone as planned. I felt responsible as a leader and was genuinely trying to do a good job. I wanted to defend myself and explain my attempt to solve the problem. Suddenly, I realized…

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Blog - A leader's Gift of Second Chances to Inmates

Tom would be the first to admit he wasn’t always comfortable with conflict. In fact, he used to avoid it at all costs thinking that all conflict was bad. So, when he pitched the idea to his senior leadership team about hiring inmates to work at the company’s manufacturing facility, it was one of many…

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  It’s the call no one wants to get. The call from a family member who tells you a loved one is severely ill. It was 2003 when I received that call on a brisk, cloudy October morning, shortly after I had arrived to work. My brother-in-law had been taken to the hospital by ambulance…

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