Blog
A Boss’s Ripple Effect…on Employee Retention
I wish you could have been there, sitting in my office as a fly on the wall. You’d hear story after story of courageous people who want to make sense of difficulties in their lives in order to be their best in both their personal and professional lives. Before...
A Boss’s Ripple Effect on Business Culture
Cheryl and her boss Dan were in a conversation about a project that needed to be accomplished. As the conversation was about to wrap up, Cheryl made a comment with an edgy tone that didn't directly address what she was upset about. Without skipping a beat, Dan calmly stood up,...
When Complainers Won’t Stop…
“Today we saved a life. We would have done the same for you.” During a recent international trip, the lead flight attendant made an announcement. “If there are any medical doctors on board, please go to the back of the main cabin.” When two doctors and one nurse anesthetist responded...
Get Your Own Kleenex
It was the mid 90's when I joined my first mastermind group. There were eight of us, all in different professions, who were in their first leadership roles. We grew to be a tight knit group as we mutually shared challenges in our jobs and searched for ideas on how...
Do the right thing, even when it's uncomfortable
On April 27th came another report of alleged sexual misconduct by a prominent media figure. This time it was Tom Brokaw. The allegations came one day after celebrity Bill Cosby was found guilty of three counts of aggravated indecent assault. Since April, 2017, 211 politicians, celebrities, CEO's, and others have...
7 Ways to be a Good Undercover Boss
In the popular TV reality show, Undercover Boss, a high-level executive uses a disguise and goes to work with front line employees. The executive is looking for inside information about the company culture, systems, and employee performance through first hand interactions with employees…anonymously. While undercover, many bosses face the struggles...
How to Level-Up Your Leadership Influence in 2018
Looking for a new approach to expand your leadership influence? A new year doesn’t mean we automatically leave behind behaviors, habits, and tendencies that didn’t serve us well in 2017, especially when it comes to effective leadership. According to Roy Baumeister, a leading expert on willpower, people who are most...
Practice the Human Touch
Recently a friend asked me to write a letter to each of her two teenagers who were going on a weekend retreat with their church. The purpose of the letters was to acknowledge them as unique individuals. During the retreat, time was set aside for the teens to read letters...
Leadership Scripts to Stop Gossip
Gossip is one of the most common erosions of a healthy work culture. What may start out as a genuine concern for another co-worker becomes twisted into false rumors. To change your culture for good and stop the spread of gossip, leaders need to take a proactive stance. In today’s...