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Does your Staff Meeting Remind you of a Holiday Meal?

Imagine you have a team member, let’s call him Rob.  He’s worked for your organization for years and knows your business inside out. At the same time, he has some rough edges. He has a short temper. If something doesn’t go his way, he can go from zero to ten...

Why You Need a Culture Plan

What do you do when your employees act like children? In other words: When competition overshadows teamwork When comparison creates jealousy When bickering undermines collaboration A frustrated senior leader recently raised this question when her employees were more concerned about recognition and status than working together. “Our meetings are like...

Being a Leader is Like Being a Parent

During a recent coaching session with an executive, my client struggled with how to manage an employee with skilled performance but poor behavior. She said, “Leadership is a lot like parenting.” Curious, I asked how so? “Sometimes it seems like my employees test the limits to see what I’ll do...

How to See the Humanity in Your Employees

This is the final part of a three-part series on setting the tone in your work culture. “Sometimes people are jerks. They are rude, abrasive, and selfish. They may say the right things, but the way they behave makes my guard go up and it’s hard to see anything good...

How to Create a Connection with Employees You Don’t Like

This is part two of a three-part series on setting the tone in your work culture. “It’s so hard to stay in control when an employee is condescending and rude!” “I know I’m supposed to be impartial to all of my employees, but some are easier to like than others.”...

How to Keep Calm and Set the Tone for Your Work Culture

As a hostage negotiator, George Kohlrieser has been held hostage four times. Even when a pair of scissors was against his throat, he chose to talk rather than call for force against his captor. In those tense moments, he chose his words carefully in order to build a connection from...

3 Ways to Gradually Erode Your Work Culture

Before my transition to Culture Coach, I spent several years as a family therapist. Most often, people came for help when the problem escalated to the point of crisis. They recognized the earlier warning signs and chose to ignore them. Had they addressed the problem earlier, significant consequences could have...

Socks, Shoe Laces, and Leadership Fundamentals

John Wooden has been referred to as the greatest coach of the 20th century. As the Head Coach of the UCLA Bruins Basketball Team, he led the team to ten NCAA national championships. What was the secret sauce of his leadership? Teaching the Fundamentals Photo courtesy...

3 Behaviors that Family and Senior Leaders Should Embrace

For many years as a Marriage & Family Therapist, I worked with couples and families to strengthen relationships and work through hard times. In the first session, I emphasized the courage to ask for help and recognized it as a healthy behavior. After all, challenges are part of life and...

What is Your Plan to Get The Business Results You Want in 2017?

While getting my master's degree in psychiatric nursing, I worked on an inpatient addiction's unit. I learned about the power of addiction and the mindset of an addict who hasn't fully embraced recovery. The denial of believing that a healthier lifestyle and improved relationships can be achieved while still hanging...

What Executives View as the Top Five Priorities?

Since 2012, Deloitte has completed a Global Human Capital Trends Report to help organizations understand how the workplace is being reshaped in terms of talent, leadership, HR challenges, and readiness around the world. It is one of the largest longitudinal studies that surveys and interviews more than 7,000 business and...