Blog
A Boss’s Ripple Effect…on Employee Engagement
It’s the call no one wants to get. The call from a family member who tells you a loved one is severely ill. It was 2003 when I received that call on a brisk, cloudy October morning, shortly after I had arrived to work. My brother-in-law had been taken to the hospital by ambulance…
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A Boss’s Ripple Effect…on Employee Retention
I wish you could have been there, sitting in my office as a fly on the wall. You’d hear story after story of courageous people who want to make sense of difficulties in their lives in order to be their best in both their personal and professional lives. Before I coached leaders to strengthen…
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A Boss’s Ripple Effect on Business Culture
Cheryl and her boss Dan were in a conversation about a project that needed to be accomplished. As the conversation was about to wrap up, Cheryl made a comment with an edgy tone that didn’t directly address what she was upset about. Without skipping a beat, Dan calmly stood up, closed the door, and sat…
Read More5 Signs You Are A Controller …
This blog is the second of a multi-blog series addressing how events during family upbringing affect your conflict pattern and business relationships. 5 Signs You Are A Controller … 1. My way or the highway You have a vision of how things should be done and if things deviant from your plans, you get angry…
Read MoreWho's Got Your Back?
Every morning when I walked into work I didn’t know how the day would unfold. Some days were filled with productivity and camaraderie with co-workers. Other days it was difficult to focus and there was little interaction with others due to an angry outburst from the Chief Operating Officer. Employees retreated to their respective offices…
Read More4 Risks of Taking a Stand with an Abrasive Boss
Standing up to an abrasive boss is risky. Read further to learn what is at stake if you take stand with an abrasive boss.
Read MoreWhy You Can Trust Your Gut
Imagine arriving to work and you are just getting settled at your desk when an employee comes to you who is visibly shaken. The employee conveys yet another incident of interacting with an abrasive leader and your day shifts from attending to your responsibilities to putting out the fires of a leader who has a…
Read MoreGiving Poor Performance Feedback To An "All-Star" Employee
Jenna has always been a conscientious, hard-working employee. However in recent months, her attention to detail has declined and she has used all of her vacation and sick days, even taking days off without pay after she had used all the hours from her PTO (paid time off) bank. While preparing for her annual performance…
Read MoreFrom Brutal To Supportive…How An Abrasive Leader Changed
At a recent training I was attending, I met Barb, a COO who after learning about my coaching program for abrasive leader turnaround, without skipping a beat she said “I was an abrasive leader”. Intrigued by her humility and willingness to share so openly to someone she had just met, I asked if we could…
Read MoreYou Can Lead A Horse To Water…
This is a four part series of blogs addressing the question “Can Abrasive Employees Really Change?”. Part I addressed the importance of the managers working through their own anxiety before intervening with the abrasive employee. Part II outlined key elements of a proven change process. Part III discussed accountability as both helping to sustain change…
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