Blog
Why Some Workplace Conflicts Feel More Personal Than Others
Have you ever had a coworker or leader who could get under your skin faster than anyone else? Maybe it’s the way they dismiss your ideas. Their need to control every detail. Their defensiveness when you offer feedback. Or the way they become abrasive during a difficult conversation. You walk away frustrated, replaying the interaction…
The Self-Awareness That Sets You Free: How to Let Go of Workplace Negativity
During a move several years ago, I found boxes of outdated documents I’d been holding onto far longer than necessary. Old bank statements, tax forms from a decade ago, receipts for items I no longer owned, and information that served no purpose anymore. I decided to clear them out. Over three weeks, I took stacks…
The Hidden Skill That Transforms Problem-Solving: Curiosity
When faced with a problem or personnel issue, leaders have two options: Option 1: Resolve it and figure out why it’s happening in the first place. Option 2: Ignore it, hoping it will go away on its own. Most leaders choose Option 2. In the moment, it seems easier. You don’t have to have the…
What Does Your Face Say About Your Leadership? How Nonverbal Communication Creates (or Destroys) Psychological Safety
Most leaders don’t learn how to create psychological safety until it’s too late. The skillset necessary to strategize your business plan, create systems, and monitor metrics is not the same skillset necessary to retain employees. That’s why having interpersonal skills that create psychological safety is so critical. What I know from working with many leaders…
How to Stay Level-Headed When Demands Exceed Your Inner Resources
How do you stay level-headed when leadership often comes with high-pressure situations, difficult conversations, tough decisions, and unexpected challenges? Some leaders seem to navigate these moments with ease, staying calm even when tensions are high, but the reality is that level-headed leadership isn’t a natural trait, it’s a learned skill. The ability to remain composed…
Emotional Regulation Isn’t Something You Learn—It’s Something You Practice
Growing up, my mom wanted me to take piano lessons. I wasn’t crazy about the idea, but I didn’t have a choice, both my sister and I were expected to take lessons. As with learning any new skill, taking the lesson is one thing, practicing so the lesson sinks in is another. Despite many reminders…
How One Woman’s Internal Peace Saved Her Life and Hundreds of Others
August 20, 2013. Ronald E. McNair Discovery Learning Academy Elementary School. Antoinette Tuff was starting another typical workday when a gunman entered the building and said: “We are all going to die today.” In that moment, Antoinette had a choice: React with panic or stay grounded in peace. She chose peace, and because of that…
The Leadership Behaviors That Make Your Team Feel Safe Enough to Tell You the Truth
Your team just left the leadership meeting, and you asked if anyone had concerns about the new strategy. Silence. You asked if anyone saw potential problems with the timeline. More silence. You said, “I really want your honest feedback.” Still nothing. Later that afternoon, you overhear two team members in the hallway discussing exactly the…
Why Your Team’s Best Ideas Never Surface During Crisis (And the Brain Science That Changes Everything)
The next time you are faced with a looming deadline or project setback, try one of these counterintuitive strategies to enhance team problem-solving.
The Cost of Staying Silent: What Happens When Abrasive Behavior Goes Unchecked
There’s a moment most leaders know well. You’ve just heard again… that a high-performing employee crossed a line. Maybe they humiliated someone in a meeting. Maybe they snapped at a colleague in front of the team. Maybe the complaints landing on your desk have quietly multiplied over the past several months. And you’ve done what…