Blog
How Do You Stay Level-Headed When Demands Exceed Your Inner Resources?
How do you stay level-headed when leadership often comes with high-pressure situations, difficult conversations, tough decisions, and unexpected challenges? Some leaders seem to navigate these moments with ease, staying calm even when tensions are high. But the reality is that level-headed leadership isn’t a natural trait, it’s a learned skill. The ability to remain composed…
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Finding Common Ground: The Journey of Difficult Conversations
The Journey of difficult conversations is a reality for every leader, manager, and professional. They can feel like climbing a steep mountain, challenging, uncomfortable, and sometimes overwhelming. These are the conversations that make your stomach churn, your palms sweaty, and your heart race. And yet, avoiding them doesn’t make the issue disappear. Lately, I’ve been…
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3 Tips to Turn Humor into Healthy Conflict and Bring Your Team Together
Are you the one on your team who brings comic relief to difficult conversations in an attempt to bring your team together? When things get tense, do you crack a joke to lighten the mood? While humor can break the tension and provide a temporary laugh, it can also prevent teams from addressing real issues.…
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3 Scripts to Set Boundaries & Elevate Your Leadership Credibility
I have three scripts to support you if you’re a leader looking to elevate your leadership credibility. Dear {Name}, “I’m a people pleaser. Growing up I was the one in my family who tried to make everyone happy when my parents argued. I wanted everyone to get along. I know this is affecting how I…
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5 Ways People-Pleasing Undermines Leadership Credibility
Have you ever considered how people-pleasing undermines leadership credibility? Of course, being considerate, respectful, and approachable are admirable traits in a leader. But what if being “too nice” is promoting artificial harmony on your team? When conflict arises, do you avoid difficult conversations for the sake of keeping the peace? If so, the result can…
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Blueprint for Managing Abrasive Leaders Effectively
Is Managing Abrasive Leaders Effectively Costing You Great Employees? High-performing employees drive results, but when their behavior is abrasive, the cost to morale, engagement, and retention is undeniable. Many leaders hesitate to address the issue, after all, these individuals bring in revenue, lead projects, and deliver results. But at what cost? When employees feel disrespected,…
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3 Ways to Say Goodbye to Gossip: Embrace Direct Communication Today!
Say goodbye to gossip to minimize conflict and divisiveness within your team. Imagine this scenario → During a team meeting, one employee shares a new idea, as two others roll their eyes. They say nothing in the moment, but after the meeting, they criticize and dismiss their colleague’s idea behind their back. Gossip. It’s like…
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How to Remove Yourself from Workplace Drama: Breaking Free from the Victim, Persecutor, and Rescuer Roles
After a recent workshop that addressed how to remove yourself from workplace drama, a woman approached me with excitement and gratitude. She shared how our discussion seemed to speak directly to her experience in workplace dynamics. The workshop, based on my book How Did My Family Get In My Office?!, delves into what Karpman described…
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3 Ways Baking and Conflict Management Mix to make the Holidays Happy
What do holiday baking and conflict management share in common? First—what’s your favorite holiday cookie? While I’m not much of a baker (or cook), I’ve had the privilege of learning from friends and family who are true artists in the kitchen. My good friend Donna, for example, once taught me how to make homemade crescent…
Read MoreFeedback Done Right: 3 Tips to Avoid Abrasive Feedback & Create Psychological Safety
To avoid abrasive feedback while maintaining psychological safety, it’s essential to communicate in a way that fosters growth without causing discomfort or offense. Many leaders think they can’t give constructive feedback and maintain psychological safety at the same time. Just last week, during a leadership training, a leader asked me, “How do I give feedback…
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