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5 tips to use curiosity to improve interpersonal skills
We have two options when faced with a problem or personnel issue. We can either resolve it and figure out why it’s happening in the first place or ignore it, hoping it will go away on it’s own. The later usually leads to bigger problems down the road. The better way is to use curiosity…
Read MoreThe Impact of Abrasive Behavior on Employee Well-being
Addressing the impact of abrasive behavior of top-performing talent often takes a backseat. As an executive leader, the complexity of balancing outstanding results with a harmonious work environment can leave you wondering “Do I prioritize operational excellence over interpersonal harmony?” 4 Facts About Abrasive Behavior Leaders Should Know 1. Decreased Ability to Be Productive “Why…
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What to Do When Replacing a Leader is Costly and When NOT Replacing a Leader is Costly
Several years ago, I was in the play The Dining Room, a dramatization of several different families as they grow, as people die, as life happens, all in the same dining room. I have realized this is not a specific American family that is interesting to people – this is a play that is interesting…
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4 Ways to help your team deal with transitions
Are you in the midst of a change and transition with your team? Perhaps a new initiative was recently launched and your employees are struggling to adjust. Morale is down and you’re concerned about the success of the new initiative. According to William Bridges, author of Managing Transitions: Making the Most of Change, there’s a…
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It’s time to address abrasive behavior: 5 Steps to motivate abrasive leaders to change
Are you on the verge of losing valued employees because of a top-performing leader’s abrasive behavior? If so, perhaps you’ve heard the following type of complaints from employees as they head for the door: TEAM MEMBER A tells you she’s leaving because of repeatedly being yelled at in front of co-workers. She says “When I…
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Does the look on your face create psychological safety with your employees?
Most leaders don’t learn this until it’s too late. The skillset necessary to strategize your business plan, create systems, and monitor metrics is not the same skillset necessary to retain employees to run your day-to-day operations. That’s why having interpersonal skills that create psychological safety with your employees is so important. When employees are constantly…
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Why self-control is the engine of your success
Do you have a goal you’ve been intending to reach, but for one reason or another, haven’t reached the finish line yet? Something you’ve been waiting to accomplish for a long time and have been putting off? If so, you may find the If-Then Plan beneficial. Developed by Psychologist Peter Gollwitzer, the If-Then plan not…
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How To Stand Up To An Abrasive Boss While Staying Level Headed And Respectful
Imagine having a boss who’s known for angry, emotional outbursts and knee-jerk reactions regardless of who’s around. Now imagine, you’re in a meeting with your boss and peers discussing a project timeline. Each person plays a role in contributing to the project. Suddenly your boss starts yelling about the project being behind schedule and you…
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Overcoming Conflict Avoidance – Nicole Greer Podcast Episode Highlights
Recently I had the privilege of being interviewed for Nicole Greer’s Build a Vibrant Culture Podcast. We had a great back-and-forth conversation about the crucial role that healthy conflict plays in fostering a supportive work environment. During the podcast interview, we discussed: Nicole is a super fun and energetic podcast host. If your organization or…
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How one leader learned to deal with an angry boss
When I wrote my book, How Did My Family Get In My Office?! my goal was to hear from real-life leaders about how conflict was handled in their upbringing influenced the way they deal with conflict in the workplace – And what they did about it. One of the leaders in the book is Lee,…
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