Blog
The Self-Awareness That Sets You Free: How to Let Go of Workplace Negativity
During a move several years ago, I found boxes of outdated documents I’d been holding onto far longer than necessary. Old bank statements, tax forms from a decade ago, receipts for items I no longer owned, and information that served no purpose anymore. I decided to clear them out. Over three weeks, I took stacks…
The Hidden Skill That Transforms Problem-Solving: Curiosity
When faced with a problem or personnel issue, leaders have two options: Option 1: Resolve it and figure out why it’s happening in the first place. Option 2: Ignore it, hoping it will go away on its own. Most leaders choose Option 2. In the moment, it seems easier. You don’t have to have the…
How to Turn Workplace Tensions Into Team Breakthroughs
Workplace conflict is inevitable. Different perspectives, priorities, and ways of approaching problems. When you bring people together with diverse backgrounds and viewpoints, tension naturally arises. What most leaders do when conflict shows up is they avoid it. It’s uncomfortable, awkward, and there’s often an assumption that addressing it poorly will lead to blame, alienation, or…
What Does Your Face Say About Your Leadership? How Nonverbal Communication Creates (or Destroys) Psychological Safety
Most leaders don’t learn how to create psychological safety until it’s too late. The skillset necessary to strategize your business plan, create systems, and monitor metrics is not the same skillset necessary to retain employees. That’s why having interpersonal skills that create psychological safety is so critical. What I know from working with many leaders…
How to Stay Level-Headed When Demands Exceed Your Inner Resources
How do you stay level-headed when leadership often comes with high-pressure situations, difficult conversations, tough decisions, and unexpected challenges? Some leaders seem to navigate these moments with ease, staying calm even when tensions are high, but the reality is that level-headed leadership isn’t a natural trait, it’s a learned skill. The ability to remain composed…
The Leadership Behaviors That Make Your Team Feel Safe Enough to Tell You the Truth
Your team just left the leadership meeting, and you asked if anyone had concerns about the new strategy. Silence. You asked if anyone saw potential problems with the timeline. More silence. You said, “I really want your honest feedback.” Still nothing. Later that afternoon, you overhear two team members in the hallway discussing exactly the…
The Cost of Staying Silent: What Happens When Abrasive Behavior Goes Unchecked
There’s a moment most leaders know well. You’ve just heard again… that a high-performing employee crossed a line. Maybe they humiliated someone in a meeting. Maybe they snapped at a colleague in front of the team. Maybe the complaints landing on your desk have quietly multiplied over the past several months. And you’ve done what…
The 5 Key Questions To Break Through What Keeps You From Addressing Abrasive Behavior
You know you need to talk to Claudie. You’ve known for months, maybe longer. Another employee came to your office yesterday—the third one this quarter—with the same story. Claudia yelled at them when they asked a simple question, spoke down to them like they were incompetent, and made them feel two inches tall in front…
The Hidden Cost of Waiting “Just One More Quarter” to Address Your Highly Abrasive Leader
The email comes in at 4:47 PM on a Friday. Another resignation, your third this quarter from the same team, and another talented employee who’s “pursuing other opportunities.” You know exactly why they’re leaving. Everyone knows. It’s the same reason as the last two. But in Monday’s leadership meeting, you’ll all nod sympathetically and talk…
Why Interpersonal Success Requires Practice, Not Perfection
What most leaders get wrong about interpersonal skill, is that they think it’s something you either have or you don’t. You’re either “a people person” or you’re not. You’re either good at difficult conversations or you avoid them. You’re either naturally empathetic or you’re more task-focused. Interpersonal success isn’t a personality trait, it’s a practice.…