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How to Keep Calm and Set the Tone for Your Work Culture

By Bonnie Artman Fox / February 28, 2017
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As a hostage negotiator, George Kohlrieser has been held hostage four times. Even when a pair of scissors was against his throat, he chose to talk rather than call for force against his captor. In those tense moments, he chose his words carefully in order to build a connection from the hostage taker’s despair to…

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Do This Before Your Next Conversation…

By Bonnie Artman Fox / July 14, 2015
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As Walt walked down the hall to the conference room for a meeting with Jim he felt dread. In his mind he was replaying the complaints he had received from Jim’s fellow co-workers about his behavior. A surge of anger went through him that made his steps faster and his face flushed. Your mental mindset…

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What behaviors do you create or accept on your work culture?

By Bonnie Artman Fox / June 30, 2015
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As Sal walked into the front door of the ABC Company of where he worked, he immediately felt the tension. He sensed a familiar knot in his stomach as he walked through the halls to his office. While many co-workers were friendly, he dreaded interacting with one co-worker in particular who is known by his…

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What I learned from James Taylor about Employee Engagement

By Bonnie Artman Fox / December 2, 2014
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I had the privilege of seeing singer/song writer James Taylor in concert this week-end.  I anticipated to be entertained by this legend in the music industry with his classic hits such as “You’ve Got a Friend” and “Fire and Rain”.  I got so much more as I watched how he interacted with his band.  …

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4 Tips to create a psychologically safe work culture

By Bonnie Artman Fox / October 13, 2014
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What was intended to be a short, positive meeting turned sour quickly.   The staff had gathered to discuss how changes in the department were going.  All feedback up to this point from various staff members was positive.  As the Trainer I anticipated the good vibes to continue and celebrating how the team had worked…

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How Do Baking and Conflict Management Mix?

By Bonnie Artman Fox / July 15, 2014
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I have always had a love/hate relationship with baking and cooking.  Though I come from a long line of amazing bakers and cooks, I did not inherit that gene!  Case in point I was raised in the Midwest where I was involved with 4H, a youth organization that promotes responsibility through “learning by doing”.  During…

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Peace Gives Power

By Bonnie Artman Fox / May 21, 2014
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It started out as a typical day for Antoinette Tuff at Ronald E. McNair Discovery Learning Academy Elementary School.  When suddenly a gunman entered the school stating “We are all going to die today”. During this unexpected moment of crisis, she had a choice to react with panic or to stay calm.  Gratefully, she chose…

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Teen Teaches Adults About Focus with Tag Words

By Bonnie Artman Fox / May 6, 2014
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Much has been written about teenagers’ difficulty with focus. Most often, it is cited as a sign of immaturity. The Psychiatric and medical community even have a diagnostic code Attention Deficit Disorder (ADD) that justifies the use of mediation for such a condition.  A 15-year-old Somali boy has recently shown the world when teens are…

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