Learn How to Manage Abrasive Employee Behavior
Do you have employees that rub others the wrong way?
Perhaps you have talked with them about complaints you have received, and their behavior improves for awhile, but gradually behaviors such as yelling, over-control, micromanaging, intimidation, and public humiliation have gradually returned. Most likely, they are very good at their job, however they lack interpersonal skills and their behavior is negatively affecting your culture.
If you can relate to the above, then Managing Abrasive Behavior is a “don’t miss” workshop that will equip you with fundamental behaviors and action steps to intervene with abrasive employees while maintaining your composure of calm and confidence.
This all day training is designed for business owners, managers, and human resource professionals who wish to have the tools to intervene with employees exhibiting abrasive behavior and reduce workplace suffering for other employees.
I hope you will join me ~
Bonnie Artman Fox
A Conscious Choice, LLC
Grounded in Research
Based on the research of Dr. Laura Crawshaw, the Founder of the Boss Whispering Institute, Managing Abrasive Behavior offers a unique perspective to intervene with both compassion and boundaries while guarding the mission of your organization.
You will learn:
- The psychological forces that make intervention challenging and why employees behave abrasively
- Skills to intervene calmly and confidently
- Specific techniques for dealing with defensiveness
- How to create a foundation of behavioral expectations for respectful conduct
And so much more!
Date: Friday, January 15, 2016
Time: 8am – 4pm
Location: Pittsburgh Human Resource Association One Gateway Center 420 Fort Duquesne Boulevard, Suite 1852 Pittsburgh, PA 15222