Conscious Conflict: Communicate Positively, Proactively, and Productively
Is there a difficult conversation you’re avoiding?
Do you have a co-worker or employee who’s not performing to their potential?
Do meetings deteriorate into blaming, fault-finding, and excuse making?
If so, join the club.
42% of employees believe that managers could address work conflict more effectively by having more informal one-to-one conversations with people they manage.
85% of employees believe managers don’t intervene early enough when conflict arises. In this tough-talking program, you will discover why conflict comes with many costs. From tolerating bullying, to missed deadlines, and time-consuming misunderstandings.
If you answered yes to any of the above, you’re in the right place!
And you will learn…
What to say – when you don’t know what to say
How to prevent “he said, she said” disagreements
Specific ways to keep your cool – even when others aren’t
How to hold people accountable when they’re not performing to their potential
The next time you hit a conflict crossroads (those times you tend to stay quiet and hope things will work out on their own), you will have the tools to address and resolve them instead of hoping they go away. You will leave knowing how to speak with pro-active candor and listen to what's really being said to prevent emotional hijacks during difficult conversations.