"Before coaching, when a conflict arose, I tended to either avoid it or to react impulsively. But as an HR Manager, avoidance isn’t an option, and impulsive reactions are risky. Coaching with Bonnie helped me to recognize my tendencies and to understand them better. More importantly, Bonnie helped me see that there is another way to respond with mindfulness and compassion. As difficult as it can be at times, we must learn to embrace the uncomfortable situations and be open to growth."

"Bonnie's coaching program helped me to improve awareness of myself and others during conflict. Now I'm better able to initiate and engage in difficult conversations that I used to avoid. Role-playing a particular situation was especially helpful. It empowered me to show up with clarity and confidence during a conversation that in the past I would have given in to keep the peace."

"This conflict resolution training showed me that before I thought I managed conflict well, stayed calm through it, listened, and focused. However, I was stumped when a repeat difficult person thinks they have the upper hand in the conversation and remains difficult. The tactics Bonnie taught me to stop the conversation and refocus it, helped my mindset, stopped the blame game, and improved the way the conversation goes."

“This training has helped our team get along better and it started with me learning to be more gentle in how I approached my employees. One of my employees even said to me 'Are you okay? You seem different and calmer'. I had to laugh that my employees noticed the change in me and thought I was sick!"