While getting my master’s degree in psychiatric nursing, I worked on an inpatient addiction’s unit. I learned about the power of addiction and the mindset of an addict who hasn’t fully embraced recovery. The denial of believing that a healthier lifestyle and improved relationships can be achieved while still hanging around the same people, places, and things as when actively using drugs.

Whether you are an addict or not, we all can live in denial – even as leaders in the workplace. It shows up in various forms from minimizing declining revenue to the impact of toxic behavior on your work culture.

Facing the truth and doing something about what you’d rather deny is found in the wisdom of the famous quote by Henry Ford.

In my last blog I shared the top five priorities of executives from around the world according to the Deloitte Human Capital Trends Report. The intent of this report is to explore talent-related issues and their impact on people management in driving business results.

When you read the remainder of the ten priorities, keep in mind the wisdom behind Henry Ford’s words and ask yourself:

What are you going to do differently in 2017 in order to get the business results you want?

6) Design thinking 

In an effort to relieve the overwhelmed employee from the constant flood of information and technology, design thinking studies what employees do and addresses problems with the employee’s experience in mind.

Question: Based on what you observe with your employees, what solutions and programs could you develop that improve productivity, boost engagement, and increase employee satisfaction from the employee’s point of view?

7) Changing skills of HR 

HR teams need to continue to develop skills in improving culture and engagement, build a new generation of leaders and leverage technology to implement digital HR and design thinking.

Question: In what ways, can you broaden and deepen the skills of your HR Department?

8) People analytics 

The use of analytics in HR is growing, with organizations aggressively building people analytics teams, buying analytics offerings, and developing analytics solutions.

Question: What investments can you make in your HR to demonstrate ROI through analytics efforts?

9) Digital HR 

A new world for HR technology and design teams is on the horizon. Mobile and other technologies could allow HR leaders to revolutionize the employee experience through new digital platforms, apps, and ways of delivering HR services.

Question: What digital platforms could be developed to expand delivery of your HR services?

10) Gig economy 

Networks of people who work without any formal employment agreement – as well as the growing use of machines as talent – are reshaping the talent management equation.

Question: How will you manage talent of those who aren’t your employees?

Action Steps:

So there you have it, a brief overview of the 2016 Deloitte Human Capital Trends list that over 7,000 executives report as priorities to compete for talent in the 21st century workforce. Click here to read the entire 124 page document.

Make the conscious choice to do one thing differently in 2017 so you get different and better business results!