Productive Conflict Assessment

During conflict at your organization…

  • Do you address an issue with a blunt, forceful approach and then wonder why people don't offer their opinion?
  • Do you avoid speaking up for fear you'll say something that will further escalate the tension in the room?
  • Do conversations quickly shutdown and nothing gets resolved?

Productive conflict skills are rarely taught as part of educational curriculum which means most adults enter the workplace with little to no skills of how to prevent and/or work through conflict effectively


Would it shock you to know…

  • 85 percent of employees report dealing with conflict on some level.
  • 54 percent of employees believe managers could handle disagreements more effectively by addressing underlying tensions immediately when they surface.
  • Unresolved conflict costs organizations nearly one full day of productivity per month, equivalent to two and a half weeks per year.

When left unresolved, conflict can divide relationships, teams, and departments. When handled well, conflict can bring to light innovative ideas and strengthen team relationships.

By increasing self-awareness around your conflict tendencies, you're more likely to intervene early and prevent problems from escalating. You're also more likely to decrease destructive behaviors during conflict and implement productive behaviors that contribute to stronger working relationships.


When you and/or your team complete a productive conflict assessment, you will:

  • Better understand how to respond in conflict situations.
  • Notice when you're going down a destructive conflict path.
  • Discover how to reframe a conflict situation and choose more productive behaviors.
  • Build a common language in your organization around healthy conflict behavior.
  • Appreciate how your style of handling conflict affects the people around you.

A productive conflict assessment can be used for individual feedback on your conflict style and/or as part of a larger team training program.


Click Here to contact Bonnie and implement a productive conflict assessment so you can learn how to turn conflict into stronger work relationships!