Master Difficult Conversations

How to Have the Conversation you’ve been Avoiding

Intervening with problem employee behavior is uncomfortable and often avoided in hopes the employee will improve on their own. If you do intervene, you might find yourself overreacting and saying things you later regret or in a conversation that gets derailed into “he said/she said” fact battle.

Research has shown that almost half of non-managers (43%) think their bosses don’t deal with conflict as well as they could. The good news is those who are intentional about learning skills to navigate difficult conversations can become competent conflict managers.

This interactive program addresses how to manage your reactivity during difficult conversations so you set clear limits with problem employee behavior and protect your organizational health.  You will leave knowing how to give direct, candid feedback and handle interpersonal friction with ease.

 

Participants will be able to:

  • Manage your reactivity during conflict and overcome conflict avoidance
  • Implement three strategies to keep difficult conversations on track
  • Be a catalyst for productive conflict

Great fit for: Senior Leaders, Family Owned Businesses, HR Professionals and Managers who want to increase skills, confidence, and composure during difficult employee conversations and strengthen the health of your work culture.

Ready To Get Started?

Speaking programs can range from an hour to half and full days, as well as, Executive Retreats. Each program is tailored to meet your needs, audience, and budget.

Contact Bonnie today to see if she is available to be a part of your next event