Blog
When Problematic Employee Behavior Goes Unaddressed, Your Team Pays the Price
An employee comes into your office frustrated about a coworker. You’ve heard the complaint before. The interruptions, abrasive comments, blame, and the dismissive tone. You’ve hoped the two employees would work it out. Maybe you’ve offered suggestions, encouraged them to communicate, or tried to smooth things over. Yet here you are again. At this point,…
Overcoming a Setback And Delivering Results
It was 7 days before our wedding and I got a call that our ceremony vocalist was injured in an ATV accident. She flew over the handlebars and had facial injuries. She didn’t know if she would be able to sing at our wedding and suggested we look for another vocalist, just in case. My…
This Leadership Approach Accelerates Change
This is a four part series of blogs addressing the question “Can abrasive employees really change?”. Part I addressed the importance of the manager working through their own anxiety before intervening with the abrasive employee and staying calm. Part II outlined key elements of a proven change process. Today in Part III, we discuss a…