Blog
10 Questions to Move from Avoidance to Intervention
“Depending on who Margie is talking to, she is friendly and helpful. To some of us, she yells and speaks down to us when we ask her a question. Sometimes she even throws darts at the door after people leave her office. From day to day, you never know what kind of mood she will…
Read MoreThis Leadership Approach Accelerates Change
This is a four part series of blogs addressing the question “Can abrasive employees really change?”. Part I addressed the importance of the manager working through their own anxiety before intervening with the abrasive employee and staying calm. Part II outlined key elements of a proven change process. Today in Part III, we discuss a…
Read MoreThe Secret Sauce of Conflict Resolution
As a Leader, your ultimate responsibility is bottom line results. You watch the productivity numbers, the financial reports, and customer satisfaction surveys. With more emphasis than ever on business sustainability, it’s understandable you might be focusing more on activities than people. What might it be costing you in terms of employee engagement when your focus…
Read More
