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The 5 Key Questions To Break Through What Keeps You From Addressing Abrasive Behavior
You know you need to talk to Claudie. You’ve known for months, maybe longer. Another employee came to your office yesterday—the third one this quarter—with the same story. Claudia yelled at them when they asked a simple question, spoke down to them like they were incompetent, and made them feel two inches tall in front…
This Leadership Approach Accelerates Change
This is a four part series of blogs addressing the question “Can abrasive employees really change?”. Part I addressed the importance of the manager working through their own anxiety before intervening with the abrasive employee and staying calm. Part II outlined key elements of a proven change process. Today in Part III, we discuss a…