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Socks, Shoe Laces, and Leadership Fundamentals
With March Madness around the corner, I’m reminded of legendary coach John Wooden, who prioritized foundational leadership skills as the head coach of the UCLA Bruins. Known for his attention to detail, Wooden focused on basic skills that many overlook, like putting on socks properly—a simple but powerful lesson in leadership. I know this sounds…
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5 Ways to Stay Calm When Addressing Abrasive Behavior
You’re a leader responsible for addressing the abrasive behavior of one of your top performers. In the midst of telling her you’ve received complaints about disrespectful treatment of employees, you remain calm. Your tone conveys that you genuinely care about helping her overcome negative perceptions about her leadership style. Moreover, you reassure her that you’re…
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A Boss’s Ripple Effect on Business Culture
Cheryl and her boss Dan were in a conversation about a project that needed to be accomplished. As the conversation was about to wrap up, Cheryl made a comment with an edgy tone that didn’t directly address what she was upset about. Without skipping a beat, Dan calmly stood up, closed the door, and sat…
Read MoreThe Leadership Skill that Motivates Change
Hank was angry. He couldn’t get his employees onboard with the new computer system. From his perspective, he did all the “right” things. He provided reasons for the upgrade and training to enhance efficiency, but employee resistance persisted. In our last blog, we discussed three possible reasons behind employee resistance to change. Today, we address…
Read More3 Ways to Gradually Erode Your Work Culture
Before my transition to Culture Coach, I spent several years as a family therapist. Most often, people came for help when the problem escalated to the point of crisis. They recognized the earlier warning signs and chose to ignore them. Had they addressed the problem earlier, significant consequences could have been prevented and family relationships…
Read MoreWhat Executives View as the Top Five Priorities?
Discover the top five executive priorities according to Deloitte’s 2016 Global Human Capital Trends survey based on challenges facing their organizations. ..
Read MoreChoose Your Mindset Before Addressing Employee Behavior
Before having a candid conversation with a difficult employee, choose your mindset to optimize the likelihood of a positive outcome.
Read MoreYou Can Lead A Horse To Water…
This is a four part series of blogs addressing the question “Can Abrasive Employees Really Change?”. Part I addressed the importance of the managers working through their own anxiety before intervening with the abrasive employee. Part II outlined key elements of a proven change process. Part III discussed accountability as both helping to sustain change…
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