Blog
Socks, Shoe Laces, and Leadership Fundamentals
March Madness is fast approaching, and every year as it becomes time for fans to start cheering for their teams and picks, I’m reminded of a blog I once wrote. It was about John Wooden, the former head coach of the UCLA Bruins Basketball team. Coach Wooden has been referred to as the greatest coach…
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5 Ways to Stay Calm When Addressing Abrasive Behavior
Imagine this… You’re a leader addressing one of your top-performer’s abrasive behavior. You’re in the midst of telling her you’ve received a series of complaints about treating employees disrespectfully. Your demeanor is calm, and your tone of voice conveys that you genuinely care about helping your top performer overcome negative perceptions about her leadership style.…
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A Boss’s Ripple Effect on Business Culture
Cheryl and her boss Dan were in a conversation about a project that needed to be accomplished. As the conversation was about to wrap up, Cheryl made a comment with an edgy tone that didn’t directly address what she was upset about. Without skipping a beat, Dan calmly stood up, closed the door, and sat…
Read MoreThe Leadership Skill that Motivates Change
Hank was angry. He couldn’t get his employees onboard with the new computer system. From his perspective, he did all the “right” things. He provided reasons for the upgrade and training to enhance efficiency, but employee resistance persisted. In our last blog, we discussed three possible reasons behind employee resistance to change. Today, we address…
Read More3 Ways to Gradually Erode Your Work Culture
Before my transition to Culture Coach, I spent several years as a family therapist. Most often, people came for help when the problem escalated to the point of crisis. They recognized the earlier warning signs and chose to ignore them. Had they addressed the problem earlier, significant consequences could have been prevented and family relationships…
Read MoreWhat Executives View as the Top Five Priorities?
Discover the top five executive priorities according to Deloitte’s 2016 Global Human Capital Trends survey based on challenges facing their organizations. ..
Read MoreChoose Your Mindset Before Addressing Employee Behavior
Before having a candid conversation with a difficult employee, choose your mindset to optimize the likelihood of a positive outcome.
Read MoreStop This Virus from Spreading in Your Culture
Is gossip undermining your work culture? Dear Bonnie During the staff meeting two employees looked at one another and rolled their eyes while another co-worker shared a new idea. Instead of stating their opinion about the suggestion their co-worker presented, they stayed silent. After the meeting at the proverbial “water cooler”, they talked about…
Read MoreYou Can Lead A Horse To Water…
This is a four part series of blogs addressing the question “Can Abrasive Employees Really Change?”. Part I addressed the importance of the managers working through their own anxiety before intervening with the abrasive employee. Part II outlined key elements of a proven change process. Part III discussed accountability as both helping to sustain change…
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