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The Cost of Staying Silent: What Happens When Abrasive Behavior Goes Unchecked
There’s a moment most leaders know well. You’ve just heard again… that a high-performing employee crossed a line. Maybe they humiliated someone in a meeting. Maybe they snapped at a colleague in front of the team. Maybe the complaints landing on your desk have quietly multiplied over the past several months. And you’ve done what…
3 Reasons Executive Leaders Avoid Addressing Abrasive Behavior and Why
Barb is a go-getter and a “make-things-happen” kind of leader. She is determined to be efficient and get things done in order to move on to the next project. She has high expectations for herself and for those who work for her. As a result, she has received several promotions and has made the company…
7 Ways to Keep Your Best Thinking During Conflict
Any relationship, including work relationships, involves disagreements and conflict. In fact, healthy leaders encourage disagreements so that the best ideas can emerge. The key is working through tension with productive, effective behaviors rather than destructive, ineffective behaviors. When conflict is productive, the real issue gets addressed and conversations move forward so that relationships can get…