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When Team Conflict Gets Heated: What Should a Leader Do?
The meeting starts normally. Then two team members disagree. Voices get louder, one person interrupts, someone makes a sarcastic comment, and before long, they’re blaming each other while everyone else in the room becomes increasingly uncomfortable. As the leader, what do you do? Ignore it and hope they’ll work it out? End the meeting? Jump…
25 Abrasive Behaviors that Lead to Employee Resignation
Are valued employees leaving your organization because of one particular leader? This leader is known for explosive angry outbursts, condescending comments, and public humiliation of employees? Perhaps you can relate to this concern from an executive leader I recently spoke to. “She has an abrasive personality. Several of my employees are threatening to quit because…
What do your employees say when you leave the room?
What do your employees say when you leave the room? That you’ve got their back – strive to help them succeed or do they perceive that you’re only out for your own career advancement? When you’re not around, do employees complain about your emotional outbursts and never know when they’re going to be yelled at?…
The Foundational Skill to Your Success in Life and at Work
If you had to choose one skill that would elevate your success, what would you choose? Conflict resolution? Communication? Strategy? According to research by organizational psychologist, Tasha Eurich, the foundational skill for success in both business and life is self-awareness. Further, she states “We can only be as effective at any skill to the degree…
How a Leader Created Psychological Safety With His Team
How do you as a leader handle team meetings when one-minute things seem to be going along well, and the next an employee makes a comment that blindsides you? Such was the case during a recent teambuilding training I was facilitating. It was like watching a leader on a hire wire act of balancing the…