Blog

Do the right thing, even when it's uncomfortable

By Bonnie Artman Fox / May 17, 2018
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On April 27th came another report of alleged sexual misconduct by a prominent media figure. This time it was Tom Brokaw. The allegations came one day after celebrity Bill Cosby was found guilty of three counts of aggravated indecent assault. Since April, 2017, 211 politicians, celebrities, CEO’s, and others have been accused of sexual misconduct.…

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10 Questions that Promote Work Culture Civility

By Bonnie Artman Fox / March 13, 2018
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Ericka, a regional director, recently contacted me for training on how to create a respectful work culture. She took a promotion from manager to director six months ago and inherited a team culture of infighting, bullying, and intimidation. Not a happy bunch. “The previous director played favorites and tolerated insensitive comments targeting new employees, I…

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4 Stages of Work Culture Incivility

By Bonnie Artman Fox / January 26, 2018
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From Hollywood stars to news media anchors, the recent barrage of workplace sexual harassment allegations has sparked much needed conversations about workplace incivility. Society has avoided this topic far too long because this type of behavior can mean different things to different people and different industries, and it’s allowed. In her book Trust Your Canary:…

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Leadership Scripts to Stop Gossip

By Bonnie Artman Fox / November 8, 2017
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Gossip is one of the most common erosions of a healthy work culture. What may start out as a genuine concern for another co-worker becomes twisted into false rumors. To change your culture for good and stop the spread of gossip, leaders need to take a proactive stance. In today’s blog, we’ll address a “both/and”…

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Follow These 3 Guidelines To Stop Problematic Employee Behavior

By Bonnie Artman Fox / October 2, 2017
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You’re in your office. An employee has come to you to complain about a co-worker. This person tells you the same problematic behaviors he/she has told you before about the other employee. You wonder how much time and energy is being spent on this ongoing conflict that could be spent doing productive work. You’ve tried…

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Being a Leader is Like Being a Parent

By Bonnie Artman Fox / April 10, 2017
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During a recent coaching session with an executive, my client struggled with how to manage an employee with skilled performance but poor behavior. She said, “Leadership is a lot like parenting.” Curious, I asked how so? “Sometimes it seems like my employees test the limits to see what I’ll do just like my kids do!…

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How to See the Humanity in Your Employees

By Bonnie Artman Fox / March 28, 2017
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This is the final part of a three-part series on setting the tone in your work culture. “Sometimes people are jerks. They are rude, abrasive, and selfish. They may say the right things, but the way they behave makes my guard go up and it’s hard to see anything good about them.” Do you feel…

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How to Create a Connection with Employees You Don’t Like

By Bonnie Artman Fox / March 14, 2017
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This is part two of a three-part series on setting the tone in your work culture. “It’s so hard to stay in control when an employee is condescending and rude!” “I know I’m supposed to be impartial to all of my employees, but some are easier to like than others.” “Sometimes, when an employee speaks…

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How to Keep Calm and Set the Tone for Your Work Culture

By Bonnie Artman Fox / February 28, 2017
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As a hostage negotiator, George Kohlrieser has been held hostage four times. Even when a pair of scissors was against his throat, he chose to talk rather than call for force against his captor. In those tense moments, he chose his words carefully in order to build a connection from the hostage taker’s despair to…

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3 Behaviors that Family and Senior Leaders Should Embrace

By Bonnie Artman Fox / January 16, 2017
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For many years as a Marriage & Family Therapist, I worked with couples and families to strengthen relationships and work through hard times. In the first session, I emphasized the courage to ask for help and recognized it as a healthy behavior. After all, challenges are part of life and an outside perspective helps us…

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