Become a Master of Difficult Conversations
When you're tired of having the same discussion over and over and not seeing the change you need - Get strategic coaching on how to have tough conversations with confidence and impact.
Partner with a workplace conflict expert to gain the skills to reach and motivate your top performers who struggle with abrasive behavior, minimize defensiveness, and set everyone up for success going forward.
Does this sound familiar?
You’ve had yet another conversation with one of your top performers whose behavior continues to negatively affect their colleagues, yet they still don’t understand the seriousness of the impact they’re having on the team.
You keep wondering,
- “How can I get through to them?”
- “How do I protect the rest of the team? And our culture?”
- Maybe even, “How do I prevent a lawsuit here?”
If you’ve had the same conversation over and over, BUT are still receiving complaints about your leader, it’s time to try something new.
To have tough conversations that create meaningful change, you’ll need a new toolbox to make that happen.
Meet Difficult Conversations Strategy Coaching
Together, we’ll
Address how to present negative perceptions of behavior to your top performer
Clearly state limits & consequences for unacceptable behavior
Offer help to turn around negative perceptions about their leadership style and develop EI skills
Monitor for improvement and follow through with consequences if change isn’t sustained
Have questions about your unique situation?
Difficult Conversations Strategy Coaching is for HR Professionals and executive leaders who want a proven process to manage top performers' abrasive, disruptive behavior.
Common Outcomes of Difficult Conversations Strategy Coaching
HR Professionals and Executives who've participated in Difficult Conversations Strategy Coaching share the many ways it has impacted them and their teams:
FAQ’s
Difficult Conversations Strategy Coaching focuses on how to create the desire to change within your abrasive top-performer. When that’s in place, it’s like switching from pushing a boulder uphill to having it roll on its own.
You’ll learn …
- The 4-part proven process to manage top performers who bully without forcing change or exhausting yourself in the process.
- Mindset strategies to avoid getting hooked by the top performer’s counterattacks that take the focus off themself and onto blaming others, including you.
- Scripts to defuse defensive comments without losing your cool.
- How to turn resistance into accountability for behavior change.
- What many get wrong about having difficult conversations.
Difficult Conversations Strategy Coaching is customized guidance to address abrasive behavior with your top performer so you know exactly what to say.
Specifically, you receive the step-by-step process to having honest, respectful conversations that invite your top performer to choose whether they want to turn around the negative perceptions about their leadership style.
You also learn specific techniques for managing your mindset and reactions so you stay grounded with agency and emotional resilience.
Training about having difficult conversations tends to be more generalized and often doesn't include the 27 most common defenses that derail difficult conversations with abrasive top performers.
Set a free time to talk with me to take a closer look at how Difficult Conversations Strategy Coaching differs from training you may have previously tried.
Difficult Conversations Strategy Coaching is based on the Boss Whispering® model that is rooted in evidence-based, scientifically grounded methods.
The Boss Whispering® model has an 82% success rate of equipping leaders to replace abrasive behavior with interpersonal skills such as tact, empathy, and consideration of others.
This framework is designed especially for top performers who bully and exhibit abrasive behaviors such as condescension, micro-managing, over-control, emotional outbursts, and publicly humiliated co-workers. If you are tired of constantly putting out fires from the chaos these employees create or are concerned about a lawsuit, then this coaching is for you.
The best results come from organizations that:
- Are willing to follow through with consequences if abrasive behavior continues.
- Recognize the importance of psychological safety in building a healthy work culture.
- Prioritize their teams’ mental well-being and emotional intelligence.
Whether you're a small business, growing startup, or established corporation, if you're focused on maintaining a healthy work culture, Difficult Conversations Strategy Coaching equips you with the backbone to manage top performers who bully.
Absolutely! I'm here to help you make the best decision for your organization. Let's schedule a free consultation to discuss your specific questions.
Executive leaders rave about Bonnie’s strategies
Our top performer is a different person
"After setting clear expectations about changing abrasive behavior and offering him coaching, our top performer is a different person. He’s become self-aware and no longer allows emotions to influence the words that come out of his mouth. After his change in behavior happened, he told me that knowing we cared about him as a person and were serious about following through on consequences if he didn’t change motivated him to change in ways I didn’t know was possible."
President
Printing Company ($7M Annual Revenue)
Bonnie inspired me to address conflict early, firmly, and directly
"I used to view a difficult conversation as a necessary evil, often resulting in avoiding the issue. Bonnie has inspired me to address conflict early, firmly, and directly."
Donna
HR Professional
I’m better able to initiate and engage in difficult conversations that I used to avoid.
"Bonnie’s coaching program helped me to improve awareness of myself and others during conflict. Now I’m better able to initiate and engage in difficult conversations that I used to avoid. Roleplaying of a particular situation was especially helpful and empowered me to show up with clarity and confidence during a conversation that in the past I would have given in just to keep the peace."
Stacey
HR Professional
Ready to have tough conversations turn into meaningful change?
Get Started with a Free Consultation