Become a Master of Difficult Conversations

When you're tired of having the same discussion over and over and not seeing the change you need - Get strategic coaching on how to have tough conversations with confidence and impact.

Partner with a workplace conflict expert to gain the skills to reach and motivate your top performers who struggle with abrasive behavior,  minimize defensiveness, and set everyone up for success going forward.

Does this sound familiar?

You’ve had yet another conversation with one of your top performers whose behavior continues to negatively affect their colleagues, yet they still don’t understand the seriousness of the impact they’re having on the team.

You keep wondering,

  • “How can I get through to them?”
  • “How do I protect the rest of the team? And our culture?”
  • Maybe even, “How do I prevent a lawsuit here?”

If you’ve had the same conversation over and over, BUT are still receiving complaints about your leader, it’s time to try something new.

To have tough conversations that create meaningful change, you’ll need a new toolbox to make that happen.

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Meet Difficult Conversations Strategy Coaching

Together, we’ll

Address how to present negative perceptions of behavior to your top performer

Clearly state limits & consequences for unacceptable behavior

Offer help to turn around negative perceptions about their leadership style and develop EI skills

Monitor for improvement and follow through with consequences if change isn’t sustained

  • Follow a proven process that works
  • Set clear expectations for respectful, professional behavior
  • Know how to deal with the 27 most common defenses that derail difficult conversations
  • Follow through with consequences if change isn’t sustained or doesn’t happen

Have questions about your unique situation?

Difficult Conversations Strategy Coaching is for HR Professionals and executive leaders who want a proven process to manage top performers' abrasive, disruptive behavior.

Common Outcomes of Difficult Conversations Strategy Coaching

HR Professionals and Executives who've participated in Difficult Conversations Strategy Coaching share the many ways it has impacted them and their teams:

  • Relief in having a clear path forward of accountability for change
  • Gained confidence in how to de-escalate defensiveness - without blame
  • Increased skill in sorting through the entangled layers driving abrasive behavior
  • Elevated leadership credibility for protecting the mental well-being of the culture
  • Stopped second-guessing themselves and started addressing abrasive behavior – even if they didn’t witness it
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FAQ’s

Executive leaders rave about Bonnie’s strategies

Our top performer is a different person

"After setting clear expectations about changing abrasive behavior and offering him coaching, our top performer is a different person. He’s become self-aware and no longer allows emotions to influence the words that come out of his mouth. After his change in behavior happened, he told me that knowing we cared about him as a person and were serious about following through on consequences if he didn’t change motivated him to change in ways I didn’t know was possible."

President

Printing Company ($7M Annual Revenue)

Bonnie inspired me to address conflict early, firmly, and directly

"I used to view a difficult conversation as a necessary evil, often resulting in avoiding the issue. Bonnie has inspired me to address conflict early, firmly, and directly."

Donna

HR Professional

I’m better able to initiate and engage in difficult conversations that I used to avoid.

"Bonnie’s coaching program helped me to improve awareness of myself and others during conflict. Now I’m better able to initiate and engage in difficult conversations that I used to avoid. Roleplaying of a particular situation was especially helpful and empowered me to show up with clarity and confidence during a conversation that in the past I would have given in just to keep the peace."

Stacey

HR Professional

Ready to have tough conversations
turn into meaningful change?

Get Started with a Free Consultation