Blog
The Surprising Connection Between Family Dynamics and Leadership Conflict
You’re in another executive team meeting. The CFO is silent, again, even though everyone knows he disagrees with the proposed strategy. The COO is getting increasingly aggressive in her pushback. And you’re managing the tension in the room the same way you always do…crack a joke to ease the tension. Most leaders don’t realize →…
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The 3 C’s of Difficult Conversations: How to Stay Grounded When the Conversation Gets Tough
As a leader, Ben knew he needed to address Bob’s abrasive behavior. Bob had a pattern of dismissing colleagues’ ideas in meetings, sending curt emails that left people feeling belittled, and making sarcastic comments that created tension across the team. Ben found every reason to avoid the conversation. He anticipated Bob being defensive. He worried…
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The Culture You Tolerate Is the Culture You Create
What do your employees feel when they walk into work each day? Sal walked through the front door of his office and immediately felt the tension. A familiar knot formed in his stomach as he headed to his desk. While many of his coworkers were friendly, he dreaded interacting with one person in particular, someone…
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7 Ways to Be a Terrible Boss (And Why You Should Do the Opposite)
A fun guide to leadership fails, and how to turn them around. Ever wonder what separates great leaders from the ones employees complain about around the water cooler? Sometimes it’s easier to spot what not to do than to figure out the right approach. So let’s have some fun with it. Here’s a list of…
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How to Deal with Employee Resistance to Change
The company faced a new rollout. Employees learned a new computer system and it changed the daily workflow. The manager got frustrated with employees who complained about the changes and didn’t appreciate how the system boosted the company’s efficiency and long-term competitive advantage. When your employees resist change, it has a negative impact on work…
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How to Shift from Reacting to Responding in High-Stakes Moments
You’re the leader. You’re expected to model professionalism, stay level-headed, and bring out the best in your team, even in high-stakes moments. If we’re being honest…some moments test your leadership more than others. Whether it’s sarcasm in a meeting, passive-aggressive behavior, or outright defiance, it’s natural to feel the impulse to snap back. And yet,…
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3 Subtle Ways You May Be Undermining Your Work Culture
It doesn’t always take a major disruption to damage work culture. Sometimes, all it takes is letting things slide, over and over again. In my time as a family therapist and now as a workplace conflict expert, I’ve seen it too often: issues are ignored in the name of empathy or avoidance, and by the…
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Leadership Isn’t About Comfort – It’s About Courage
In every workplace, there are moments that test your leadership. Moments where the right decision is clear, but uncomfortable. Leadership isn’t about comfort – it’s about courage. When faced with an employee who mistreats others, a high-performer who crosses boundaries, or a peer whose conduct is damaging trust…what do you do? Do you step in?…
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3 ways to Shift Team Culture from Blame to Responsibility
How do you shift team culture from blame to responsibility when you notice a team member struggling to take ownership of their actions? Maybe when a project doesn’t go as planned, you hear a range of reactions, blame, excuses, minimizing, or deflecting, that ultimately stall progress and block accountability. As Dr. Henry Cloud wisely put…
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Blueprint for Managing Abrasive Leaders Effectively
Is Managing Abrasive Leaders Costing You Great Employees? High-performing employees drive results, but when their behavior is abrasive, the cost to morale, engagement, and retention is undeniable. Many leaders hesitate to address the issue, after all, these individuals bring in revenue, lead projects, and deliver results. But at what cost? When employees feel disrespected, they…
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