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Why Interpersonal Success Requires Practice, Not Perfection
What most leaders get wrong about interpersonal skill, is that they think it’s something you either have or you don’t. You’re either “a people person” or you’re not. You’re either good at difficult conversations or you avoid them. You’re either naturally empathetic or you’re more task-focused. Interpersonal success isn’t a personality trait, it’s a practice.…
The Split-Second Realization That Changed How This Leader Handled Conflict
Your boss is ranting about missed deadlines. Your jaw clenches, your palms sweat and there’s a knot in your stomach you remember from childhood. In a flash, you’re 12 years old again, standing in your kitchen while your mom explodes over something you forgot to do. That familiar wave of panic washes over you, the…
Why “You Hurt My Feelings” Doesn’t Work at Work (And What Your Family Taught You About Conflict)
It’s happened again. An abrasive leader has exploded at one of your team members and now the team member is embarrassed, disengaged, and afraid to contribute when the leader is around. You know you need to address it, but when you imagine the conversation, you hear yourself saying things like… “You hurt the team’s feelings…
The Surprising Connection Between Family Dynamics and Leadership Conflict
You’re in another executive team meeting. The CFO is silent, again, even though everyone knows he disagrees with the proposed strategy. The COO is getting increasingly aggressive in her pushback. And you’re managing the tension in the room the same way you always do…crack a joke to ease the tension. Most leaders don’t realize →…
3 Tips to Turn Around Setbacks and Regain Your Leadership Momentum
It’s the end of January. How are you doing at staying on track with new habits for the new year? Even if you don’t set New Year’s resolutions, what area of your leadership are you working to be more effective and impactful with your team? Maybe you’re committed to giving clearer feedback. Perhaps you’re trying…
Choose a Team Rallying Cry: How One Powerful Phrase Can Transform Your Team in 2026
What is your team’s focus for 2026? Many teams enter a new year with good intentions but without a clear sense of direction that creates a shared purpose. This turns into misalignment, conflicting priorities, and tensions that drain energy and productivity. Team members end up operating in silos rather than moving together toward a common…
How Self-Aware Leaders Turn Feedback Into Their Greatest Strength
“No one wants to tell me anything. They say I’m intimidating.” I’ve heard this from more leaders than I can count. And when I sit down with their teams, the employees tell me the same thing: “We don’t feel safe bringing up problems. Our ideas get dismissed. The leader gets defensive and condescending.” So I…
Is Your Childhood Conflict Pattern Showing Up in Your Leadership?
You’re in a tense meeting. A project has derailed. Emotions are running high. How do you respond? Do you take control and demand compliance?Avoid the conversation altogether?Smooth things over with excessive reassurance?Crack a joke to lighten the mood? What most leaders don’t realize is, the way you handle conflict today was likely learned by age…
The Culture You Tolerate Is the Culture You Create
What do your employees feel when they walk into work each day? Sal walked through the front door of his office and immediately felt the tension. A familiar knot formed in his stomach as he headed to his desk. While many of his coworkers were friendly, he dreaded interacting with one person in particular, someone…
7 Ways to Be a Terrible Boss (And Why You Should Do the Opposite)
A fun guide to leadership fails, and how to turn them around. Ever wonder what separates great leaders from the ones employees complain about around the water cooler? Sometimes it’s easier to spot what not to do than to figure out the right approach. So let’s have some fun with it. Here’s a list of…