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The 5 Key Questions To Break Through What Keeps You From Addressing Abrasive Behavior
You know you need to talk to Claudie. You’ve known for months, maybe longer. Another employee came to your office yesterday—the third one this quarter—with the same story. Claudia yelled at them when they asked a simple question, spoke down to them like they were incompetent, and made them feel two inches tall in front…
What Your Hot-Headed Leader Wants You to Understand (But Won’t Tell You)
You’ve tried everything. The “let’s talk about your communication style” conversation. The feedback about “managing emotions in the workplace.” The HR mediation. The leadership coaching. But your high-performing, hot-headed leader keeps exploding. The damage spreads, and good employees start looking for the exits. You’re left wondering: Is this person even capable of change? Let me…
6 Ways Your Family Dynamics Show Up In Meetings (And You Don’t Even Know It)
You’ve worked hard to build your professional life. You’ve earned degrees, climbed the ladder, developed expertise, you show up prepared, polished, and ready to lead. What nobody mentions in leadership training was that your family came with you. Not literally, of course. But the dynamics you learned growing up — how to handle conflict, when…
Why “You Hurt My Feelings” Doesn’t Work at Work (And What Your Family Taught You About Conflict)
It’s happened again. An abrasive leader has exploded at one of your team members and now the team member is embarrassed, disengaged, and afraid to contribute when the leader is around. You know you need to address it, but when you imagine the conversation, you hear yourself saying things like… “You hurt the team’s feelings…
3 Tips to Turn Around Setbacks and Regain Your Leadership Momentum
It’s the end of January. How are you doing at staying on track with new habits for the new year? Even if you don’t set New Year’s resolutions, what area of your leadership are you working to be more effective and impactful with your team? Maybe you’re committed to giving clearer feedback. Perhaps you’re trying…
Choose a Team Rallying Cry: How One Powerful Phrase Can Transform Your Team in 2026
What is your team’s focus for 2026? Many teams enter a new year with good intentions but without a clear sense of direction that creates a shared purpose. This turns into misalignment, conflicting priorities, and tensions that drain energy and productivity. Team members end up operating in silos rather than moving together toward a common…
A Holiday Ritual That Changed How My Family Connects
The wrapping paper is about to fly. The kids are buzzing with anticipation. Everyone’s ready to tear into the presents. And I’m about to do the thing that makes my nephews groan… ask three questions. Several years ago, I started a holiday ritual with my extended family. After our Christmas Eve meal and before we…
How Self-Aware Leaders Turn Feedback Into Their Greatest Strength
“No one wants to tell me anything. They say I’m intimidating.” I’ve heard this from more leaders than I can count. And when I sit down with their teams, the employees tell me the same thing: “We don’t feel safe bringing up problems. Our ideas get dismissed. The leader gets defensive and condescending.” So I…
Is Your Childhood Conflict Pattern Showing Up in Your Leadership?
You’re in a tense meeting. A project has derailed. Emotions are running high. How do you respond? Do you take control and demand compliance?Avoid the conversation altogether?Smooth things over with excessive reassurance?Crack a joke to lighten the mood? What most leaders don’t realize is, the way you handle conflict today was likely learned by age…
The 3 C’s of Difficult Conversations: How to Stay Grounded When the Conversation Gets Tough
As a leader, Ben knew he needed to address Bob’s abrasive behavior. Bob had a pattern of dismissing colleagues’ ideas in meetings, sending curt emails that left people feeling belittled, and making sarcastic comments that created tension across the team. Ben found every reason to avoid the conversation. He anticipated Bob being defensive. He worried…