Blog
3 Tips to Turn Around Setbacks and Regain Your Leadership Momentum
It’s the end of January. How are you doing at staying on track with new habits for the new year? Even if you don’t set New Year’s resolutions, what area of your leadership are you working to be more effective and impactful with your team? Maybe you’re committed to giving clearer feedback. Perhaps you’re trying…
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Choose a Team Rallying Cry: How One Powerful Phrase Can Transform Your Team in 2026
What is your team’s focus for 2026? Many teams enter a new year with good intentions but without a clear sense of direction that creates a shared purpose. This turns into misalignment, conflicting priorities, and tensions that drain energy and productivity. Team members end up operating in silos rather than moving together toward a common…
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A Holiday Ritual That Changed How My Family Connects
The wrapping paper is about to fly. The kids are buzzing with anticipation. Everyone’s ready to tear into the presents. And I’m about to do the thing that makes my nephews groan… ask three questions. Several years ago, I started a holiday ritual with my extended family. After our Christmas Eve meal and before we…
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How Self-Aware Leaders Turn Feedback Into Their Greatest Strength
“No one wants to tell me anything. They say I’m intimidating.” I’ve heard this from more leaders than I can count. And when I sit down with their teams, the employees tell me the same thing: “We don’t feel safe bringing up problems. Our ideas get dismissed. The leader gets defensive and condescending.” So I…
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Is Your Childhood Conflict Pattern Showing Up in Your Leadership?
You’re in a tense meeting. A project has derailed. Emotions are running high. How do you respond? Do you take control and demand compliance?Avoid the conversation altogether?Smooth things over with excessive reassurance?Crack a joke to lighten the mood? What most leaders don’t realize is, the way you handle conflict today was likely learned by age…
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The 3 C’s of Difficult Conversations: How to Stay Grounded When the Conversation Gets Tough
As a leader, Ben knew he needed to address Bob’s abrasive behavior. Bob had a pattern of dismissing colleagues’ ideas in meetings, sending curt emails that left people feeling belittled, and making sarcastic comments that created tension across the team. Ben found every reason to avoid the conversation. He anticipated Bob being defensive. He worried…
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The Culture You Tolerate Is the Culture You Create
What do your employees feel when they walk into work each day? Sal walked through the front door of his office and immediately felt the tension. A familiar knot formed in his stomach as he headed to his desk. While many of his coworkers were friendly, he dreaded interacting with one person in particular, someone…
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What an Airline Captain Taught Me About Building Team Cohesion
Our plane had just arrived late, making our departure likely to be delayed. Several passengers were going to miss their connecting flights. You could feel the tension in the air. Then something unexpected happened. The captain, a woman who clearly knew how to lead, came out to the gate, took the microphone, and calmly described…
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Choose Your Mindset Before Addressing Employee Behavior: An Emotional Intelligence Approach
Before having a candid conversation with a difficult employee, choose your mindset to optimize the likelihood of a positive outcome.
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How To Build Inner Resources, Resolve, and Resiliency Through Emotional Intelligence
What inner resources, resolve, and resiliency will help you cope with demands, distractions, and disappointments at work? During one of my workshops, I asked managers to share their experiences with the challenges they face in today’s workplace. Their answers revealed the emotional toll of unresolved organizational conflict: “We are expected to do more in less…
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