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Overcome Negative Reactions at Work with the 4 Rs of conflict resolution
4 Rs of conflict resolution. Have you ever had an extreme reaction to a seemingly small problem at work? “Where did that come from? Why did I react so strongly?”. It could be your Workplace Family Factor® getting triggered. Your Workplace Family Factor® is the connection between: We all have childhood experiences that influence who…
5 Keys To Guide Your Abrasive Top-Performing Employees
As a leader, you play a key role in helping your employees transform abrasive behaviors into emotional intelligence skills. Here are 5 keys to guide your abrasive top-performing employees to positive transformation. By addressing behaviors that distract from a healthy work culture, you serve as a guide for these same employees to become the hero…
How to Deal with an Abrasive Co-Worker or Boss
Do you know how to deal with an abrasive co-worker or boss? Are you sensing pushback when you try to connect with colleagues or bosses who are edgy, irritable, and short-tempered? Are you feeling a sense of pushback when you try to connect with colleagues or bosses who don’t know how to communicate? Do you…
How to Stay Non-Reactive and Set Healthy Boundaries in 5 Words or Less
Learning to stay non-reactive in leadership is often like parenting when it’s necessary to draw lines and the lines aren’t always clear. Sometimes it can seem like steering on ice. Just like a parent, it takes discernment to know when to: Draw a firm, tight line and demand a lot of your…
Are your dysfunctional family conflict patterns affecting your leadership conflict patterns?
Great, it’s happened again. An abrasive leader has exploded on one your team members yet again. The team member is embarrassed, afraid to contribute when the leader is around, and becoming disengaged from the organization. The last time this happened you swore to yourself that you’d address it the next time it came up, but…
Real-life examples of leaders who transformed their conflict style for the better
When was the last time that something you had waited a long time for FINALLY happened? On November 10, 2022 we finally celebrated – in-person – the leaders who contributed to my book How Did My Family Get In My Office?! The book was published 2 years ago in November, at the height of the…
25 Abrasive Behaviors that Lead to Employee Resignation
Are valued employees leaving your organization because of one particular leader? This leader is known for explosive angry outbursts, condescending comments, and public humiliation of employees? Perhaps you can relate to this concern from an executive leader I recently spoke to. “She has an abrasive personality. Several of my employees are threatening to quit because…
What do your employees say when you leave the room?
What do your employees say when you leave the room? That you’ve got their back – strive to help them succeed or do they perceive that you’re only out for your own career advancement? When you’re not around, do employees complain about your emotional outbursts and never know when they’re going to be yelled at?…
The Foundational Skill to Your Success in Life and at Work
If you had to choose one skill that would elevate your success, what would you choose? Conflict resolution? Communication? Strategy? According to research by organizational psychologist, Tasha Eurich, the foundational skill for success in both business and life is self-awareness. Further, she states “We can only be as effective at any skill to the degree…
7 Strategies to Address Team Infighting
Would it surprise you to know that having conflict with your team is healthy? It’s true. Having healthy, respectful disagreements where everyone expresses their point of view is important and allows the best ideas to emerge. When handled well, conflict can actually make a team more cohesive. However, when disagreements become dysfunctional when they explode…