The Split-Second Realization That Changed How This Leader Handled Conflict
Your boss is ranting about missed deadlines.
Your jaw clenches, your palms sweat and there’s a knot in your stomach you remember from childhood.
In a flash, you’re 12 years old again, standing in your kitchen while your mom explodes over something you forgot to do. That familiar wave of panic washes over you, the one that says you’re responsible for fixing this, you’re responsible for their anger, you’re responsible for everything.
And suddenly, you’re not leading a meeting anymore. You’re that kid again, trying desperately to make it stop.
This Is Your Workplace Family Factor®
The way conflict was handled in your upbringing doesn’t stay in your past. It shows up in your boardroom, your one-on-ones, and every difficult conversation you’re avoiding right now.
I call this connection your Workplace Family Factor®, and until you identify it, it’s running your leadership without your permission.
When the Light Went On for Jeremiah
Jeremiah is a senior leader dealing with a boss who had a reputation for explosive outbursts. The entire team walked on eggshells. Productivity suffered. Good people were quietly looking for the exits.
One day, his boss launched into another tirade about a production issue. Jeremiah felt the familiar stress response kick in, that automatic sense of responsibility for problems that weren’t his to own.
Then something shifted. Here’s how Jeremiah described it:
“I wanted to defend myself and talk about what we could do to resolve the issue. Then, literally, as if a light went on, I realized it was like talking to my mother.
That’s how she would behave. When she was in a situation she couldn’t control, she would lash out with her anger. In a split second I thought, ‘You know, he’s not my mother. He doesn’t have to have the cords to pull emotionally with me’.”
In that moment, I decided the only power he had was the power I gave him, not the power he had because of his position.
I showed him respect as my boss while at the same time releasing myself from being responsible for causing the production problem.
From that point on, I’ve been intentional about staying rooted in the issue at hand by asking questions, and then dealing with the problem, rather than engaging in the perceived power struggle that I was carrying around from my past family experiences.”
— Source: How Did My Family Get In My Office?!, Chapter 8
What Changed After Jeremiah’s Realization
Once Jeremiah recognized his Workplace Family Factor®, he developed strategies to respond differently:
- He took deep breaths when his boss started escalating
- He gave himself permission to say “I need a break” and take a walk
- He gained clarity about what was actually his responsibility vs. what wasn’t
- He asked questions and focused on solving the problem instead of managing his boss’s emotions
Jeremiah stayed in control of his response. He addressed conflict instead of running from it. He stopped carrying around emotional baggage from his past that didn’t belong in his present.
The Pattern You Don’t See (Until You Do)
Maybe your Workplace Family Factor® doesn’t look like Jeremiah’s, but it’s there.
Maybe you avoid addressing your abrasive leader because in your family, speaking up meant silence and getting cut off completely.
Maybe you overexplain and justify every decision because your father demanded perfection and criticized relentlessly.
Maybe you shut down during tense meetings because your mother’s silent treatment taught you that withdrawal was safer than engagement.
These aren’t character flaws. They’re survival strategies from childhood that are now limiting your leadership.
As Rick Warren says, “We are products of our past, but we don’t have to be prisoners of it.”
Stop Letting Your Past Run Your Present
When you identify your Workplace Family Factor®, something powerful happens:
You stop reacting unconsciously and start responding intentionally.
You recognize when old patterns are trying to take over, and you choose differently.
You develop strategies specific to your conflict style so you can lead with confidence instead of fear.
You have the foundation to transform how you handle the most difficult conversations in your organization.
Ready to Identify Your Workplace Family Factor®?
Take the Workplace Family Factor® Assessment right now.
In less than 5 minutes, you’ll:
- Discover how your upbringing impacts how you handle conflict today
- Identify your specific conflict style patterns
- Receive productive conflict strategies tailored to your style (like Jeremiah did)
- Get clarity on what’s been keeping you stuck
The assessment is free, confidential, and will give you insights you can use immediately in your next difficult conversation.
Click Here and Take the Assessment Now
Because the leaders who transform their organizations are the ones who first transform themselves.
About the author

Bonnie Artman Fox, MS, LMFT works with executive leaders who want to gain self-awareness about the impact of their words and actions and up-level their interpersonal skills.
Drawing from decades as a psychiatric nurse and licensed family therapist, Bonnie brings a unique perspective to equip executive leaders with the roadmap to emotional intelligence that brings teams together.
Bonnie’s leadership Turnaround coaching program has an 82% success rate in guiding leaders to replace abrasive behavior with tact, empathy, and consideration of others. The end result is a happy, healthy, and profitable workplace…sooner vs. later.