How to Shift from Reacting to Responding in High-Stakes Moments

You’re the leader. You’re expected to model professionalism, stay level-headed, and bring out the best in your team, even in high-stakes moments.

If we’re being honest…some moments test your leadership more than others.

Whether it’s sarcasm in a meeting, passive-aggressive behavior, or outright defiance, it’s natural to feel the impulse to snap back. And yet, what you do next is what sets you apart.

What Happens in That Split-Second?

When you feel your blood pressure rise, your body is sending a message: this moment matters. And how you respond will either escalate or de-escalate the situation.

The key is learning how to pause.

That one-second pause can mean the difference between a knee-jerk reaction and a conscious response. It allows you to shift from reacting out of emotion to leading from a place of intention.

Reclaiming Your Inner Calm

Leadership isn’t about being unshakable. It’s about knowing how to steady yourself when things get shaky.

Try this:

  • Ground your feet on the floor and take a breath.
  • Name what you’re feeling (frustrated, disrespected, unheard).
  • Ask yourself: What’s needed from me right now?

This grounding moment creates space to respond, not just with composure, but with presence and clarity.

Your Leadership Energy Is Contagious

When leaders stay emotionally grounded, it sets a tone that others follow. You show that it’s possible to stay respectful and calm, even when disagreement or tension is present.

This is what builds trust.

And trust is what builds high-performing, psychologically safe teams.

Final Thought

You don’t need to be perfect. You just need to be present. Practice the pause. Choose your response. And remember: your ability to lead well under pressure becomes the model for how others rise with you.

About the author 

Bonnie Artman Fox, MS, LMFT works with executive leaders who want to gain self-awareness about the impact of their words and actions and up-level their interpersonal skills. 

Drawing from decades as a psychiatric nurse and licensed family therapist, Bonnie brings a unique perspective to equip executive leaders with the roadmap to emotional intelligence that brings teams together. 

Bonnie’s leadership Turnaround coaching program has an 82% success rate in guiding leaders to replace abrasive behavior with tact, empathy, and consideration of others. The end result is a happy, healthy, and profitable workplace…sooner vs. later.

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