Blog
How to Shift from Reacting to Responding in High-Stakes Moments
You’re the leader. You’re expected to model professionalism, stay level-headed, and bring out the best in your team, even in high-stakes moments. If we’re being honest…some moments test your leadership more than others. Whether it’s sarcasm in a meeting, passive-aggressive behavior, or outright defiance, it’s natural to feel the impulse...
How to Lead with Empathy When an Employee Is Difficult to Like
“It’s hard to stay calm when an employee is condescending.”“Some team members are just… harder to like.”“I know I should respond professionally, but the way they speak to me makes it tough not to react.” If you’ve had these thoughts, you’re not alone.Even though you’re a leader and have the...
How to Stay Calm and Set the Tone for Your Work Culture
Whether you're leading a team meeting, navigating conflict with a colleague, or facing resistance from a stakeholder, how you respond in moments of tension sets the emotional tone for your entire work culture. Leadership presence isn't about being the loudest in the room. It's about composure under pressure. And few...
Trusting Your Gut at Work: What It’s Really Telling You
Have you ever had a quiet inner nudge that something just isn’t right at work?A gut feeling you can’t explain, but you can’t ignore either? That inner voice is worth listening to. Especially when you're working in a toxic environment, it can be hard to separate what’s actually happening from...
When a Toxic Workplace Becomes Your Turning Point: Choosing to Grow
A toxic workplace or dysfunctional environment can leave you feeling like you're stuck between two painful options: leave… or stay and endure. But what if there’s a third option? One that puts your well-being, growth, and inner strength at the center of your decision—not just survival. This is the perspective...
Rediscovering Human Connection in Leadership – Especially Now
Graduation season is a time of new beginnings and reflection. For leaders, it’s also an invitation to revisit the fundamentals of meaningful leadership, especially human connection. In an age where efficiency is prized and digital tools dominate, we often forget that real leadership starts with presence. With care. With a...
When Your Best Performer Starts Slipping: The Hidden Cost of Incivility
When your best performer starts slipping, you're not just seeing a dip in productivity; you're witnessing the hidden cost of incivility ripple through your team. You know the employee I’m talking about. You know the employee I’m talking about. The one who’s always gone above and beyond. Shows up early....
3 Subtle Ways You May Be Undermining Your Work Culture
It doesn’t always take a major disruption to damage work culture. Sometimes, all it takes is letting things slide, over and over again. In my time as a family therapist and now as a workplace conflict expert, I’ve seen it too often: issues are ignored in the name of empathy...
Leadership Isn’t About Comfort – It’s About Courage
In every workplace, there are moments that test your leadership. Moments where the right decision is clear, but uncomfortable. Leadership isn't about comfort - it's about courage. When faced with an employee who mistreats others, a high-performer who crosses boundaries, or a peer whose conduct is damaging trust…what do you...
When the Storm Passes, What’s Left Behind?
What Leaders Can Learn from Unresolved Conflict and Fallen Trees Recently, a powerful storm swept through Pittsburgh, PA. Roads were blocked, power lines were down, and shingles were torn off rooftops. The next morning, while walking through my neighborhood, I couldn’t help but notice the stillness, not just in the...