Blog
3 Reasons Executive Leaders Avoid Addressing Abrasive Behavior and Why
Barb is a go-getter and a “make-things-happen” kind of leader. She is determined to be efficient and get things done in order to move on to the next project. She has high expectations for herself and for those who work for her. As a result, she has received several promotions...
An Uncommon Yet Effective Approach to Address Abrasive Behavior
Casey is preparing for a conversation he’d rather avoid. He’s about to meet with one of his top-performing managers who is a consistent high revenue generator for the company. The manager has been with the company for almost fifteen years and is widely respected for her expertise in their industry. ...
7 Ways to Keep Your Best Thinking During Conflict
Any relationship, including work relationships, involves disagreements and conflict. In fact, healthy leaders encourage disagreements so that the best ideas can emerge. The key is working through tension with productive, effective behaviors rather than destructive, ineffective behaviors. When conflict is productive, the real issue gets addressed and conversations move forward...
5 Signs Controlling Leadership May Be Contributing to Your Employee Turnover
“It’s very dramatic when two people come together to work something out. It’s easy to take a gun and annihilate your opposition, but what is really exciting to me is to see people with differing views come together and finally respect each other.” – Fred Rogers The World According to...
5 Remarks Leaders Often Make to Avoid Conflict and Eventually Blow-Up in Anger
“Feelings are mentionable and manageable” – Mister Fred Rogers In his television show of 895 episodes that ran from 1968 – 2001, Mr. Rogers taught kids about a variety of life skills such as self-value, self-control, curiosity, appreciation of diversity, cooperation, patience, and perseverance. Through meaningful lyrics, scripts, and puppetry, Mr....
We saved a life today and would have done the same for you
“Today we saved a life. We would have done the same for you.” During an international trip a few years ago, the lead flight attendant made an announcement. “If there are any medical doctors on board, please go to the back of the main cabin.” When two doctors and one nurse anesthetist...
25 Abrasive Behaviors that Lead to Employee Resignation
Are valued employees leaving your organization because of one particular leader? This leader is known for explosive angry outbursts, condescending comments, and public humiliation of employees? Perhaps you can relate to this concern from an executive leader I recently spoke to. "She has an abrasive personality. Several of my employees...
What do your employees say when you leave the room?
What do your employees say when you leave the room? That you’ve got their back – strive to help them succeed or do they perceive that you’re only out for your own career advancement? When you’re not around, do employees complain about your emotional outbursts and never know when they’re...
The Foundational Skill to Your Success in Life and at Work
If you had to choose one skill that would elevate your success, what would you choose? Conflict resolution? Communication? Strategy? According to research by organizational psychologist, Tasha Eurich, the foundational skill for success in both business and life is self-awareness. Further, she states "We can only be as effective at...
7 Strategies to Address Team Infighting
Would it surprise you to know that having conflict with your team is healthy? It’s true. Having healthy, respectful disagreements where everyone expresses their point of view is important and allows the best ideas to emerge. When handled well, conflict can actually make a team more cohesive. However, when disagreements...