Blog
Real-life examples of leaders who transformed their conflict style for the better
When was the last time that something you had waited a long time for FINALLY happened? On November 10, 2022 we finally celebrated – in-person – the leaders who contributed to my book How Did My Family Get In My Office?! The book was published 2 years ago in November, at the height of the…
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Does your Staff Meeting Remind you of a Tense Holiday Meal?
Imagine you have a high-performing team member, let’s call him Rob. He’s worked for your organization for years and knows your business inside out. While Rob is one of your most valued employees from a performance perspective, he has some rough edges in how he treats people. When projects don’t go as planned, his temper…
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An Uncommon Yet Effective Approach to Address Abrasive Behavior
Casey is preparing for a conversation he’d rather avoid. He’s about to meet with one of his top-performing managers who is a consistent high revenue generator for the company. The manager has been with the company for almost fifteen years and is widely respected for her expertise in their industry. The conversation isn’t about the…
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5 Signs Controlling Leadership May Be Contributing to Your Employee Turnover
“It’s very dramatic when two people come together to work something out. It’s easy to take a gun and annihilate your opposition, but what is really exciting to me is to see people with differing views come together and finally respect each other.” – Fred Rogers The World According to Mister Rogers: Important Things to…
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5 Remarks Leaders Often Make to Avoid Conflict and Eventually Blow-Up in Anger
“Feelings are mentionable and manageable” – Mister Fred Rogers In his television show of 895 episodes that ran from 1968 – 2001, Mr. Rogers taught kids about a variety of life skills such as self-value, self-control, curiosity, appreciation of diversity, cooperation, patience, and perseverance. Through meaningful lyrics, scripts, and puppetry, Mr. Rogers presented meaningful experiences that…
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Leadership Lessons From a Mother Who Righted Her Wrongs
Before becoming a speaker, author, and leadership coach, I was a Licensed Marriage and Family Therapist. This role gave me the privilege of helping individuals, couples, and families share their stories, learn new skills, and turn around the unresolved conflict in their lives. I often think of a woman named Jane who came to me…
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PTSD Myths & Identifying It In The Workplace
A year has passed since the fear and reality of COVID set into the western world. Our lives have been turned upside down in countless ways. Work is no longer what it was, kids are struggling to keep up, parents are overwhelmed and exhausted to no end. Businesses and leadership are seeing valued team…
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A Nurse’s Courageous Approach to Workplace Conflict
My brother-in-law is a nurse anesthetist. He told me recently how frustrated he gets when colleagues talk about one another instead of talking to one another. This is a man who isn’t afraid to speak up and “rock the boat” if needed. So, what did he do? Instead of fuming to another colleague or complaining to a superior, he…
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Creating Meaning Out of Adversity
Last March, life as we knew it came to a halt. Nearly every person on the earth was faced with a scary, invisible threat that we knew little about. At the time, we couldn’t imagine how devastating the COVID-19 pandemic would be to human life, our economy, the healthcare system, and our ability to be…
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The 3 Best Ways to Navigate Change (and Uncertainty) Successfully
Uncertainty has become the new norm. Since mid-March, in order to keep people safe from the coronavirus, we were faced with almost daily changes that have impacted the way we work, interact, and socialize. Three months later, there’s an added dimension of uncertainty with nationwide riots that contributes to people feeling on edge. On many…
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