Blog
How to Deal with Employee Resistance to Change
The company faced a new rollout. Employees learned a new computer system and it changed the daily workflow. The manager got frustrated with employees who complained about the changes and didn’t appreciate how the system boosted the company’s efficiency and long-term competitive advantage. When your employees resist change, it has a negative impact on work…
How to Shift from Reacting to Responding in High-Stakes Moments
You’re the leader. You’re expected to model professionalism, stay level-headed, and bring out the best in your team, even in high-stakes moments. If we’re being honest…some moments test your leadership more than others. Whether it’s sarcasm in a meeting, passive-aggressive behavior, or outright defiance, it’s natural to feel the impulse to snap back. And yet,…
How to Lead with Empathy When an Employee Is Difficult to Like
“It’s hard to stay calm when an employee is condescending.”“Some team members are just… harder to like.”“I know I should respond professionally, but the way they speak to me makes it tough not to react.” If you’ve had these thoughts, you’re not alone. Even though you’re a leader and have the responsibility to model professional…
How to Stay Calm and Set the Tone for Your Work Culture
Whether you’re leading a team meeting, navigating conflict with a colleague, or facing resistance from a stakeholder, how you respond in moments of tension sets the emotional tone for your entire work culture. Leadership presence isn’t about being the loudest in the room. It’s about composure under pressure. And few skills are more essential for…
Trusting Your Gut at Work: What It’s Really Telling You
Have you ever had a quiet inner nudge that something just isn’t right at work? A gut feeling you can’t explain, but you can’t ignore either? That inner voice is worth listening to. Especially when you’re working in a toxic environment, it can be hard to separate what’s actually happening from what’s been normalized. This…
When a Toxic Workplace Becomes Your Turning Point: Choosing to Grow
A toxic workplace or dysfunctional environment can leave you feeling like you’re stuck between two painful options: leave… or stay and endure. But what if there’s a third option? One that puts your well-being, growth, and inner strength at the center of your decision—not just survival. This is the perspective I want to offer: Stay…and…
Rediscovering Human Connection in Leadership – Especially Now
Graduation season is a time of new beginnings and reflection. For leaders, it’s also an invitation to revisit the fundamentals of meaningful leadership, especially human connection. In an age where efficiency is prized and digital tools dominate, we often forget that real leadership starts with presence. With care. With a conversation that says, “I see…
When Your Best Performer Starts Slipping: The Hidden Cost of Incivility
When your best performer starts slipping, you’re not just seeing a dip in productivity; you’re witnessing the hidden cost of incivility ripple through your team. You know the employee I’m talking about. You know the employee I’m talking about. The one who’s always gone above and beyond. Shows up early. Delivers quality work. Encourages her…
When the Storm Passes, What’s Left Behind?
What Leaders Can Learn from Unresolved Conflict and Fallen Trees Recently, a powerful storm swept through Pittsburgh, PA. Roads were blocked, power lines were down, and shingles were torn off rooftops. The next morning, while walking through my neighborhood, I couldn’t help but notice the stillness, not just in the weather, but in the impact…
Avoid power struggles with your employees like you would with a teenager
What can leaders learn from parenting a defiant teenager? How to avoid power struggles with your employees. Ever been caught in a power struggle, whether at home or in the workplace? I recently witnessed a moment between a parent and their teenager that was a masterclass in emotional regulation. The teen was refusing to get…