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10 Questions to Move from Avoidance to Intervention
“Depending on who Margie is talking to, she is friendly and helpful. To some of us, she yells and speaks down to us when we ask her a question. Sometimes she even throws darts at the door after people leave her office. From day to day, you never know what kind of mood she will…
Read MoreYou Can Lead A Horse To Water…
This is a four part series of blogs addressing the question “Can Abrasive Employees Really Change?”. Part I addressed the importance of the managers working through their own anxiety before intervening with the abrasive employee. Part II outlined key elements of a proven change process. Part III discussed accountability as both helping to sustain change…
Read MoreThis Leadership Approach Accelerates Change
This is a four part series of blogs addressing the question “Can abrasive employees really change?”. Part I addressed the importance of the manager working through their own anxiety before intervening with the abrasive employee and staying calm. Part II outlined key elements of a proven change process. Today in Part III, we discuss a…
Read MoreSteps To Turn Around Abrasive Employee Behavior
This is a four part series of blogs addressing the question “Can abrasive employees really change?”. In Part I we addressed the importance of the manager working through their own anxiety before intervening with the abrasive employee. Today we address how to create the conditions of change through a proven change process. Change…
Read MoreCan Abrasive Employees Really Change?
When people inquire about my coaching program in working with employees to turn around abrasive behavior, I am often met with the question can people really change? My answer is emphatically “yes” people can change, whether change actually occurs depends. Change is possible “You can’t teach an old dog new trick” is a myth. Brain science…
Read More3 Choices In Dealing With Abrasive Bosses
Nick is a hardworking, forward-thinking employee. He has tried for almost four years to get along with his abrasive boss. Despite repeated efforts to work collaboratively, he was met with condescension, micro-managing, and disrespect. A good day at work was when he didn’t have to interact with his boss or his boss took a day…
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