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The Cost of Staying Silent: What Happens When Abrasive Behavior Goes Unchecked
There’s a moment most leaders know well. You’ve just heard again… that a high-performing employee crossed a line. Maybe they humiliated someone in a meeting. Maybe they snapped at a colleague in front of the team. Maybe the complaints landing on your desk have quietly multiplied over the past several months. And you’ve done what…
The 5 Key Questions To Break Through What Keeps You From Addressing Abrasive Behavior
You know you need to talk to Claudie. You’ve known for months, maybe longer. Another employee came to your office yesterday—the third one this quarter—with the same story. Claudia yelled at them when they asked a simple question, spoke down to them like they were incompetent, and made them feel two inches tall in front…
The Mindset Shift to Let Go of Negativity in the Workplace
Is it time to let go of negativity in the workplace? Just as I cleared my space by shredding outdated documents, letting go of emotional baggage—resentments, grudges, unresolved conflicts—can free up space for positivity and growth in life and leadership. During a move several years ago, I found boxes of outdated documents I had been…
What is a Fixer? The Costs and Benefits of Taking Charge
Have you ever found yourself stepping into a situation at work or at home, and taking on the task of solving other people’s problems? Perhaps at the expense of your time, energy, and even money, you tend to step in to save the day? Do you ever feel overwhelmed by the demands of constantly trying…
Overcome Conflict Avoidance – Nicole Greer Podcast Episode Highlights
Recently, I had the privilege of joining Nicole Greer on her Build a Vibrant Culture Podcast. We discussed the critical role healthy conflict plays in creating supportive work environments. It was a fun, dynamic conversation filled with actionable insights on how to overcome conflict avoidance. We had a great back-and-forth conversation about the crucial role…
Are your dysfunctional family conflict patterns affecting your leadership conflict patterns?
Great, it’s happened again. An abrasive leader has exploded on one your team members yet again. The team member is embarrassed, afraid to contribute when the leader is around, and becoming disengaged from the organization. The last time this happened you swore to yourself that you’d address it the next time it came up, but…
Does your Staff Meeting Remind you of a Tense Holiday Meal?
Imagine you have a high-performing team member, let’s call him Rob. He’s worked for your organization for years and knows your business inside out. While Rob is one of your most valued employees from a performance perspective, he has some rough edges in how he treats people. When projects don’t go as planned, his temper…
3 Reasons Executive Leaders Avoid Addressing Abrasive Behavior and Why
Barb is a go-getter and a “make-things-happen” kind of leader. She is determined to be efficient and get things done in order to move on to the next project. She has high expectations for herself and for those who work for her. As a result, she has received several promotions and has made the company…
An Uncommon Yet Effective Approach to Address Abrasive Behavior
Casey is preparing for a conversation he’d rather avoid. He’s about to meet with one of his top-performing managers who is a consistent high revenue generator for the company. The manager has been with the company for almost fifteen years and is widely respected for her expertise in their industry. The conversation isn’t about the…
7 Ways to Keep Your Best Thinking During Conflict
Any relationship, including work relationships, involves disagreements and conflict. In fact, healthy leaders encourage disagreements so that the best ideas can emerge. The key is working through tension with productive, effective behaviors rather than destructive, ineffective behaviors. When conflict is productive, the real issue gets addressed and conversations move forward so that relationships can get…