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Small Changes Over Time Could Mean Big Changes For Your Interpersonal Skills as a Leader
Interpersonal skills as a leader are crucial for fostering a positive and productive workplace culture. By making small changes to how you communicate and address conflict, you can set a strong example for your team and create an environment that thrives on respect and collaboration. Have you heard the saying “Small actions create big changes”?…
Read MoreAre your dysfunctional family conflict patterns affecting your leadership conflict patterns?
Great, it’s happened again. An abrasive leader has exploded on one your team members yet again. The team member is embarrassed, afraid to contribute when the leader is around, and becoming disengaged from the organization. The last time this happened you swore to yourself that you’d address it the next time it came up, but…
Read MoreReal-life examples of leaders who transformed their conflict style for the better
When was the last time that something you had waited a long time for FINALLY happened? On November 10, 2022 we finally celebrated – in-person – the leaders who contributed to my book How Did My Family Get In My Office?! The book was published 2 years ago in November, at the height of the…
Read MoreDoes your Staff Meeting Remind you of a Tense Holiday Meal?
Imagine you have a high-performing team member, let’s call him Rob. He’s worked for your organization for years and knows your business inside out. While Rob is one of your most valued employees from a performance perspective, he has some rough edges in how he treats people. When projects don’t go as planned, his temper…
Read MoreAn Uncommon Yet Effective Approach to Address Abrasive Behavior
Casey is preparing for a conversation he’d rather avoid. He’s about to meet with one of his top-performing managers who is a consistent high revenue generator for the company. The manager has been with the company for almost fifteen years and is widely respected for her expertise in their industry. The conversation isn’t about the…
Read More5 Signs Controlling Leadership May Be Contributing to Your Employee Turnover
“It’s very dramatic when two people come together to work something out. It’s easy to take a gun and annihilate your opposition, but what is really exciting to me is to see people with differing views come together and finally respect each other.” – Fred Rogers The World According to Mister Rogers: Important Things to…
Read More5 Remarks Leaders Often Make to Avoid Conflict and Eventually Blow-Up in Anger
“Feelings are mentionable and manageable” – Mister Fred Rogers In his television show of 895 episodes that ran from 1968 – 2001, Mr. Rogers taught kids about a variety of life skills such as self-value, self-control, curiosity, appreciation of diversity, cooperation, patience, and perseverance. Through meaningful lyrics, scripts, and puppetry, Mr. Rogers presented meaningful experiences that…
Read MoreLeadership Lessons From a Mother Who Righted Her Wrongs
Before becoming a speaker, author, and leadership coach, I was a Licensed Marriage and Family Therapist. This role gave me the privilege of helping individuals, couples, and families share their stories, learn new skills, and turn around the unresolved conflict in their lives. I often think of a woman named Jane who came to me…
Read MorePTSD Myths & Identifying It In The Workplace
A year has passed since the fear and reality of COVID set into the western world. Our lives have been turned upside down in countless ways. Work is no longer what it was, kids are struggling to keep up, parents are overwhelmed and exhausted to no end. Businesses and leadership are seeing valued team…
Read MoreA Nurse’s Courageous Approach to Workplace Conflict
My brother-in-law is a nurse anesthetist. He told me recently how frustrated he gets when colleagues talk about one another instead of talking to one another. This is a man who isn’t afraid to speak up and “rock the boat” if needed. So, what did he do? Instead of fuming to another colleague or complaining to a superior, he…
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