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How to See the Humanity in Your Employees
This is the final part of a three-part series on setting the tone in your work culture. “Sometimes people are jerks. They are rude, abrasive, and selfish. They may say the right things, but the way they behave makes my guard go up and it’s hard to see anything good about them.” Do you feel…
Read MoreWays to Connect With Employees You Don’t Like
This is part two of a three-part series on setting the tone in your work culture. “It’s so hard to stay in control when an employee is condescending and rude!” “I know I’m supposed to be impartial to all of my employees, but some are easier to like than others.” “Sometimes, when an employee speaks…
Read MoreHow to Keep Calm and Set the Tone for Your Work Culture
As a hostage negotiator, George Kohlrieser has been held hostage four times. Even when a pair of scissors was against his throat, he chose to talk rather than call for force against his captor. In those tense moments, he chose his words carefully in order to build a connection from the hostage taker’s despair to…
Read More3 Behaviors that Family and Senior Leaders Should Embrace
For many years as a Marriage & Family Therapist, I worked with couples and families to strengthen relationships and work through hard times. In the first session, I emphasized the courage to ask for help and recognized it as a healthy behavior. After all, challenges are part of life and an outside perspective helps us…
Read MoreWhat is Your Plan to Get The Business Results You Want in 2017?
Are satisfied with your business results for 2016? If so, great! Keep up the good work! If not, what will you do differently in 2017?
Read MoreHow To Address Substance Abuse In The Workplace
We’ve all been there. In conversation with employees exhibiting unacceptable behavior. Are you ready to get off of the merry-go-round?
Read MoreChoose Your Mindset Before Addressing Employee Behavior
Before having a candid conversation with a difficult employee, choose your mindset to optimize the likelihood of a positive outcome.
Read MoreWho’s Got Your Back?
Every morning when I walked into work I didn’t know how the day would unfold. Some days were filled with productivity and camaraderie with co-workers. Other days it was difficult to focus and there was little interaction with others due to an angry outburst from the Chief Operating Officer. Employees retreated to their respective offices…
Read More4 Risks of Taking a Stand with an Abrasive Boss
Standing up to an abrasive boss is risky. Read further to learn what is at stake if you take stand with an abrasive boss.
Read MoreWhat behaviors do you create or accept on your work culture?
As Sal walked into the front door of the ABC Company of where he worked, he immediately felt the tension. He sensed a familiar knot in his stomach as he walked through the halls to his office. While many co-workers were friendly, he dreaded interacting with one co-worker in particular who is known by his…
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