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Are your dysfunctional family conflict patterns affecting your leadership conflict patterns?
Great, it’s happened again. An abrasive leader has exploded on one your team members yet again. The team member is embarrassed, afraid to contribute when the leader is around, and becoming disengaged from the organization. The last time this happened you swore to yourself that you’d address it the next time it came up, but…
PTSD Myths & Identifying It In The Workplace
A year has passed since the fear and reality of COVID set into the western world. Our lives have been turned upside down in countless ways. Work is no longer what it was, kids are struggling to keep up, parents are overwhelmed and exhausted to no end. Businesses and leadership are seeing valued team members…
Change Your Workplace Culture By Being Vulnerable
Would it change the way you think about your co-worker if you knew they were the oldest of five kids and they grew up in a single-parent home in a rural area? They became like parents themselves at a very young age and have little patience for child-like behavior or goofing around at the office.…
The Connection Between Behavior And Your Bottom Line
One of the most common questions that executive leaders want to know is “Can you prove that improving workplace behaviors increases bottom line results?” Truthfully? Proving how healthy behaviors contribute to a high performing and profitable organization is difficult to measure. The proof is in the end result. Think of a family who has consistent rituals like…
A Nurse’s Courageous Approach to Workplace Conflict
My brother-in-law is a nurse anesthetist. He told me recently how frustrated he gets when colleagues talk about one another instead of talking to one another. This is a man who isn’t afraid to speak up and “rock the boat” if needed. So, what did he do? Instead of fuming to another colleague or complaining to a superior, he went…
A Boss’s Ripple Effect…on Employee Retention
I wish you could have been there, sitting in my office as a fly on the wall. You’d hear story after story of courageous people who want to make sense of difficulties in their lives in order to be their best in both their personal and professional lives. Before I coached leaders to strengthen organizational…
A Boss’s Ripple Effect on Business Culture
Cheryl and her boss Dan were in a conversation about a project that needed to be accomplished. As the conversation was about to wrap up, Cheryl made a comment with an edgy tone that didn’t directly address what she was upset about. Without skipping a beat, Dan calmly stood up, closed the door, and sat…
10 Questions that Promote Work Culture Civility
Ericka, a regional director, recently contacted me for training on how to create a respectful work culture. She took a promotion from manager to director six months ago and inherited a team culture of infighting, bullying, and intimidation. Not a happy bunch. “The previous director played favorites and tolerated insensitive comments targeting new employees, I…
The 4 Stages of Work Culture Incivility – Where To Go From Here
From Hollywood stars to news media anchors, the recent barrage of workplace sexual harassment allegations has sparked much needed conversations about workplace incivility. Society has avoided this topic far too long because this type of behavior can mean different things to different people and different industries, and it’s allowed. In her book Trust Your Canary:…
Do This to Level Up Your Leadership
Looking for a new approach to expand your leadership influence? A new year doesn’t mean we automatically leave behind behaviors, habits, and tendencies that didn’t serve us well in 2017, especially when it comes to effective leadership. According to Roy Baumeister, a leading expert on willpower, people who are most likely to achieve goals make…