A Boss’s Ripple Effect…on Employee Retention

I wish you could have been there, sitting in my office as a fly on the wall. You’d hear story after story of courageous people who want to make sense of difficulties in their lives in order to be their best in both their personal and professional lives. Before I coached leaders to strengthen organizational…

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A Boss’s Ripple Effect on Business Culture

Cheryl and her boss Dan were in a conversation about a project that needed to be accomplished. As the conversation was about to wrap up, Cheryl made a comment with an edgy tone that didn’t directly address what she was upset about. Without skipping a beat, Dan calmly stood up, closed the door, and sat…

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10 Questions that Promote Work Culture Civility

Ericka, a regional director, recently contacted me for training on how to create a respectful work culture. She took a promotion from manager to director six months ago and inherited a team culture of infighting, bullying, and intimidation. Not a happy bunch. “The previous director played favorites and tolerated insensitive comments targeting new employees, I…

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The 4 Stages of Work Culture Incivility – Where To Go From Here

From Hollywood stars to news media anchors, the recent barrage of workplace sexual harassment allegations has sparked much needed conversations about workplace incivility. Society has avoided this topic far too long because this type of behavior can mean different things to different people and different industries, and it’s allowed. In her book Trust Your Canary:…

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Do This to Level Up Your Leadership

Looking for a new approach to expand your leadership influence? A new year doesn’t mean we automatically leave behind behaviors, habits, and tendencies that didn’t serve us well in 2017, especially when it comes to effective leadership. According to Roy Baumeister, a leading expert on willpower, people who are most likely to achieve goals make…

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3 Ways to Stop Your Employee’s Bad Behavior

You’re in your office. An employee has come to you to complain about a co-worker. This person tells you the same problematic behaviors he/she has told you before about the other employee. You wonder how much time and energy is being spent on this ongoing conflict that could be spent doing productive work. You’ve tried…

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Overcoming a Setback And Delivering Results

It was 7 days before our wedding and I got a call that our ceremony vocalist was injured in an ATV accident. She flew over the handlebars and had facial injuries. She didn’t know if she would be able to sing at our wedding and suggested we look for another vocalist, just in case. My…

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4 Things Millennials Want Out of the Work Place

As a millennial, I want the same things people have always wanted out of their jobs. The only difference is, I think I prioritize them a bit differently. Here’s my list… To Make a Difference You may think 20-something-year-olds are highly concerned with themselves. It’s that time in life to “find yourself.” While we are…

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5 Signs You Are A Controller …

This blog is the second of a multi-blog series addressing how events during family upbringing affect your conflict pattern and business relationships.          5 Signs You Are A Controller … 1. My way or the highway You have a vision of how things should be done and if things deviant from your…

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