Blog
How to Keep Calm and Set the Tone for Your Work Culture
As a hostage negotiator, George Kohlrieser has been held hostage four times. Even when a pair of scissors was against his throat, he chose to talk rather than call for force against his captor. In those tense moments, he chose his words carefully in order to build a connection from...
3 Ways to Gradually Erode Your Work Culture
Before my transition to Culture Coach, I spent several years as a family therapist. Most often, people came for help when the problem escalated to the point of crisis. They recognized the earlier warning signs and chose to ignore them. Had they addressed the problem earlier, significant consequences could have...
3 Behaviors that Family and Senior Leaders Should Embrace
For many years as a Marriage & Family Therapist, I worked with couples and families to strengthen relationships and work through hard times. In the first session, I emphasized the courage to ask for help and recognized it as a healthy behavior. After all, challenges are part of life and...
What is Your Plan to Get The Business Results You Want in 2017?
While getting my master's degree in psychiatric nursing, I worked on an inpatient addiction's unit. I learned about the power of addiction and the mindset of an addict who hasn't fully embraced recovery. The denial of believing that a healthier lifestyle and improved relationships can be achieved while still hanging...
What Executives View as the Top Five Priorities?
Since 2012, Deloitte has completed a Global Human Capital Trends Report to help organizations understand how the workplace is being reshaped in terms of talent, leadership, HR challenges, and readiness around the world. It is one of the largest longitudinal studies that surveys and interviews more than 7,000 business and...
10 Counterintuitive Strategies To Problem-Solving
Sheila had 15 days to meet a deadline. The project was on target until an unexpected problem arose. When she first heard the news, all she could focus on was the obstacle and not meeting the deadline. Things changed once she tried an approach that was counterintuitive to her driven...
How To Address Substance Abuse In The Workplace
We’ve all been there. In conversations with employees who deny, minimize, or blame others for their actions. In the case of substance use, you may even have tangible evidence to support your reasonable suspicion of drug/alcohol use and the employee is still taking you in circles. By the end, you...
Choose Your Mindset Before Addressing Employee Behavior
Jeremy has consistently been late for work and his demeanor has increasingly become more irritable and unpredictable. When he first started with your company two years ago, he was positive, conscientious, and could be counted on as a contributing team member. Now he is unreliable and both his performance and...
5 Signs You Are A Controller …
This blog is the second of a multi-blog series addressing how events during family upbringing affect your conflict pattern and business relationships. 5 Signs You Are A Controller ... 1. My way or the highway You have a vision of how things should be done and...
Who’s Got Your Back?
Every morning when I walked into work I didn't know how the day would unfold. Some days were filled with productivity and camaraderie with co-workers. Other days it was difficult to focus and there was little interaction with others due to an angry outburst from the Chief Operating Officer. Employees...