Blog
Leading with Stability and Hope During Crisis
Dealing with uncertainty creates anxiety for most people. It’s especially difficult when facing a pandemic.Most likely, you are facing tough decisions that impact your company’s bottom line, employee paychecks, and the health of your employees and customers. What your employees need most is for you to lead with a non-anxious presence. A presence of...
Are You a Fixer? How to Know When Helping is Hurting
Are you a "Fixer"? By age 11, Maria was writing checks to pay the family bills, by age 14, she started her first job, and by age 19, she owned her first home. Due to the unpredictability in her upbringing from her father's alcoholism and her mother's mental illness, Maria...
How One Couple Successfully Ran A Business
Family-owned businesses often struggle because sometimes personal conflict spills over into the family business. The result is a work culture with unresolved family issues that impacts how the company runs, its overall productivity, and ultimately its bottom-line results. It's been no different for married couple, Angelo and Lauren, who are...
3 Strategies for Standing Up to the Office Bully
“He who controls others may be powerful, but he who has mastered himself is mightier still.” ~ Lao-tzu Most people either endure working with a bully or leave their job, even if they love what they do. After all, it’s risky to stand up to a bully due to the...
Release Family Baggage: Walk a Mile in Their Shoes
This month’s story around how family upbringing affects leadership and conflict management explores how Ryan found the gifts of resilience, empathy, and improvisation and uses them to his – and others’ – advantage. He leverages his history to create productive conflict strategies. Ryan tells the story of his upbringing below...
A Boss’s Ripple Effect…on Employee Retention
I wish you could have been there, sitting in my office as a fly on the wall. You’d hear story after story of courageous people who want to make sense of difficulties in their lives in order to be their best in both their personal and professional lives. Before I...
A Boss’s Ripple Effect on Business Culture
Cheryl and her boss Dan were in a conversation about a project that needed to be accomplished. As the conversation was about to wrap up, Cheryl made a comment with an edgy tone that didn't directly address what she was upset about. Without skipping a beat, Dan calmly stood up,...
10 Questions that Promote Work Culture Civility
Ericka, a regional director, recently contacted me for training on how to create a respectful work culture. She took a promotion from manager to director six months ago and inherited a team culture of infighting, bullying, and intimidation. Not a happy bunch. "The previous director played favorites and tolerated insensitive...
The 4 Stages of Work Culture Incivility – Where To Go From Here
From Hollywood stars to news media anchors, the recent barrage of workplace sexual harassment allegations has sparked much needed conversations about workplace incivility. Society has avoided this topic far too long because this type of behavior can mean different things to different people and different industries, and it’s allowed. In...
Do This to Level Up Your Leadership
Looking for a new approach to expand your leadership influence? A new year doesn’t mean we automatically leave behind behaviors, habits, and tendencies that didn’t serve us well in 2017, especially when it comes to effective leadership. According to Roy Baumeister, a leading expert on willpower, people who are most...