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Deliberate Practice: The Key To Building Your Expertise

As a child my mother wanted me to take piano lessons.  I wasn’t crazy about the idea but I didn’t have a choice, both my sister and I were expected to take lessons.  As with learning any new skill, taking the lesson is one thing, practicing so the lesson sinks...

A Ritual for the Holidays

Ask these 3 questions at your holiday gatherings Rituals. They are the practices that we have as part of holidays that give us comfort and stability. Rituals can be special foods, practices, or most simply "just how things are done" that provide meaning and significance. In the workplace, rituals such...

10 Questions to Move from Avoidance to Intervention

"Depending on who Margie is talking to, she is friendly and helpful. To some of us, she yells and speaks down to us when we ask her a question. Sometimes she even throws darts at the door after people leave her office. From day to day, you never know what...

You Can Lead A Horse To Water…

This is a four part series of blogs addressing the question "Can Abrasive Employees Really Change?". Part I addressed the importance of the managers working through their own anxiety before intervening with the abrasive employee. Part II outlined key elements of a proven change process. Part III discussed accountability as...

This Leadership Approach Accelerates Change

This is a four part series of blogs addressing the question "Can abrasive employees really change?". Part I addressed the importance of the manager working through their own anxiety before intervening with the abrasive employee and staying calm. Part II outlined key elements of a proven change process. Today in...

Steps To Turn Around Abrasive Employee Behavior

This is a four part series of blogs addressing the question "Can abrasive employees really change?".  In Part I we addressed the importance of the manager working through their own anxiety before intervening with the abrasive employee.  Today we address how to create the conditions of change through a proven...
Angry business man screaming at employee in the office

Can Abrasive Employees Really Change?

When people inquire about my coaching program in working with employees to turn around abrasive behavior, I am often met with the question can people really change?  My answer is emphatically “yes” people can change, whether change actually occurs depends. Angry business man screaming at employee in the office Change is...

When Your Purpose Is Taken Away

Seventeen people arrived for the interview, nervous yet determined.  You see this wasn't your typical interview.  It was an audition for a chorus line. The 17 people soon learned that only eight would be chosen, four women and four men.  Then tension mounted. As the audition continued with the dancers learning...

What behaviors do you create or accept on your work culture?

As Sal walked into the front door of the ABC Company of where he worked, he immediately felt the tension. He sensed a familiar knot in his stomach as he walked through the halls to his office. While many co-workers were friendly, he dreaded interacting with one co-worker in particular...

A Mom Who Made Wrongs – Right

As most of you know before my current role as a speaker and coach I was a Marriage & Family Therapist, I had the privilege of watching individuals, couples, and families take the skills we discussed and turn around unresolved conflicts in their lives. During this week leading up to...