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Removing Uninvited Guests at Your Thanksgiving Table
This Thanksgiving is like none other. Perhaps people are missing from your table because they don’t feel comfortable meeting in person due to the coronavirus pandemic. On the other hand, there may be people present at your table who have completely different views about the handling of the pandemic. Whether you are sitting around the…
Read MoreHow to Transform Your Conflict Management Pattern
The last several blogs have addressed various conflict management patterns that show up in business relationships and the workplace. These are patterns learned in childhood that are learned by age six or seven to cope when things got tense. You may identify with a couple patterns and based on the circumstances use each one at…
Read MoreHow to See the Humanity in Your Employees
This is the final part of a three-part series on setting the tone in your work culture. “Sometimes people are jerks. They are rude, abrasive, and selfish. They may say the right things, but the way they behave makes my guard go up and it’s hard to see anything good about them.” Do you feel…
Read MoreHow to Keep Calm and Set the Tone for Your Work Culture
As a hostage negotiator, George Kohlrieser has been held hostage four times. Even when a pair of scissors was against his throat, he chose to talk rather than call for force against his captor. In those tense moments, he chose his words carefully in order to build a connection from the hostage taker’s despair to…
Read MoreHow To Address Substance Abuse In The Workplace
We’ve all been there. In conversation with employees exhibiting unacceptable behavior. Are you ready to get off of the merry-go-round?
Read MoreThe Mental Mindset For Difficult Conversations
As a leader, Ben knew he needed to address Bob’s abrasive behavior towards co-workers, but found every reason to avoid it. He anticipated Bob being defensive instead of taking responsibility for his behavior and the impact on the work culture. Perhaps you have a “Bob” in your work setting that you need to have an…
Read MorePresent, But Not There
Presenteeism. This one word costs U.S. employers between $150-260 billion a year. It’s a concept that is identified as a contributing factor to lower productivity and higher costs to employers. By definition presenteeism is usually associated with employees coming to work who are medically ill, have an injury, or have an underlying anxiety. In other…
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