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Gain Employee Buy-In to Change

The company faced a new rollout. Employees learned a new computer system and it changed the daily workflow. The manager got frustrated with employees that complained about the changes  and weren't appreciating how the  system boosted the company’s efficiency and long-term competitive advantage. When your employees resist change, it has...

Don’t Give Up, Deliver: Overcoming a Setback to Deliver Results

It was 7 days before our wedding and I got a call that our ceremony vocalist was injured in an ATV accident. She flew over the handlebars and had facial injuries. She didn’t know if she would be able to sing at our wedding and suggested we look for another...

5 Signs You Are A Controller

 "It's very dramatic when two people come together to work something out. It's easy to take a gun and annihilate your opposition, but what is really exciting to me is to see people with differing views come together and finally respect each other." - Fred Rogers The World According to...

Deadlines, pressure, and stress

Deadlines.  We all have them.  Whether it is a report that needs to be written or a performance eval that needs to be given, deadlines can spur productivity except when they have the opposite effect of procrastinating. Procrasting is usually driven by an underlying fear of some kind such as fear...

The Antidote To Transforming Your Conflict Management Pattern

The last several blogs have addressed various conflict management patterns that show up in business relationships and the workplace. These are patterns learned in childhood that are learned by age six or seven to cope when things got tense. You may identify with a couple patterns and based on the...

4 Things Millennials Want Out of the Work Place

As a millennial, I want the same things people have always wanted out of their jobs. The only difference is, I think I prioritize them a bit differently. Here’s my list… To Make a Difference You may think 20-something-year-olds are highly concerned with themselves. It’s that time in life to...

Same Problem, Two Ways to Handle It

As a culture consultant and coach, I'm honored to be the outsider who works with leaders to identify behaviors that undermine their business success and team cohesiveness. Usually, an outsider’s perspective is needed when leaders see a problem, but don't know what to do about it. They want an outside...

The Simple Secret to being a Healthy Leader

This is the final part of a three-part series comparing leadership and parenting. The first blog addressed the importance of determining who owns the problem – your employee or you. The second blog discussed the importance of a culture plan so employees know exactly what behaviors you expect to drive...

Why You Need a Culture Plan

What do you do when your employees act like children? In other words: When competition overshadows teamwork When comparison creates jealousy When bickering undermines collaboration A frustrated senior leader recently raised this question when her employees were more concerned about recognition and status than working together. “Our meetings are like...
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Being a Leader is Like Being a Parent

During a recent coaching session with an executive, my client struggled with how to manage an employee with skilled performance but poor behavior. She said, “Leadership is a lot like parenting.” Curious, I asked how so? “Sometimes it seems like my employees test the limits to see what I’ll do...