Blog
Does your Staff Meeting Remind you of a Tense Holiday Meal?
Imagine you have a high-performing team member, let’s call him Rob. He’s worked for your organization for years and knows your business inside out. While Rob is one of your most valued employees from a performance perspective, he has some rough edges in how he treats people. When projects don’t go as planned, his temper…
Read More
4 Risks Executive Leaders Take When Abrasive Behavior Is Allowed
Addressing abrasive or any disruptive behavior in the workplace is messy and uncomfortable. But the risk of avoiding these difficult conversations is allowing the behavior to continue and infect your organization with a toxic culture. What makes addressing abrasive behavior even more challenging is if the employee is a top performer. This means they have…
Read More
3 Reasons Executive Leaders Avoid Addressing Abrasive Behavior and Why
Barb is a go-getter and a “make-things-happen” kind of leader. She is determined to be efficient and get things done in order to move on to the next project. She has high expectations for herself and for those who work for her. As a result, she has received several promotions and has made the company…
Read More
7 Ways to Keep Your Best Thinking During Conflict
Any relationship, including work relationships, involves disagreements and conflict. In fact, healthy leaders encourage disagreements so that the best ideas can emerge. The key is working through tension with productive, effective behaviors rather than destructive, ineffective behaviors. When conflict is productive, the real issue gets addressed and conversations move forward so that relationships can get…
Read More
We saved a life today and would have done the same for you
“Today we saved a life. We would have done the same for you.” During an international trip a few years ago, the lead flight attendant made an announcement. “If there are any medical doctors on board, please go to the back of the main cabin.” When two doctors and one nurse anesthetist responded to the request, they…
Read More
25 Abrasive Behaviors that Lead to Employee Resignation
Are valued employees leaving your organization because of one particular leader? This leader is known for explosive angry outbursts, condescending comments, and public humiliation of employees? Perhaps you can relate to this concern from an executive leader I recently spoke to. “She has an abrasive personality. Several of my employees are threatening to quit because…
Read More
What do your employees say when you leave the room?
What do your employees say when you leave the room? That you’ve got their back – strive to help them succeed or do they perceive that you’re only out for your own career advancement? When you’re not around, do employees complain about your emotional outbursts and never know when they’re going to be yelled at?…
Read More
The Foundational Skill to Your Success in Life and at Work
If you had to choose one skill that would elevate your success, what would you choose? Conflict resolution? Communication? Strategy? According to research by organizational psychologist, Tasha Eurich, the foundational skill for success in both business and life is self-awareness. Further, she states “We can only be as effective at any skill to the degree…
Read More
7 Strategies to Address Team Infighting
Would it surprise you to know that having conflict with your team is healthy? It’s true. Having healthy, respectful disagreements where everyone expresses their point of view is important and allows the best ideas to emerge. When handled well, conflict can actually make a team more cohesive. However, when disagreements become dysfunctional when they explode…
Read More
How a Leader Created Psychological Safety With His Team
How do you as a leader handle team meetings when one-minute things seem to be going along well, and the next an employee makes a comment that blindsides you? Such was the case during a recent teambuilding training I was facilitating. It was like watching a leader on a hire wire act of balancing the…
Read More