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Are your dysfunctional family conflict patterns affecting your leadership conflict patterns?
Great, it’s happened again. An abrasive leader has exploded on one your team members yet again. The team member is embarrassed, afraid to contribute when the leader is around, and becoming disengaged from the organization. The last time this happened you swore to yourself that you’d address it the next time it came up, but…
Real-life examples of leaders who transformed their conflict style for the better
When was the last time that something you had waited a long time for FINALLY happened? On November 10, 2022 we finally celebrated – in-person – the leaders who contributed to my book How Did My Family Get In My Office?! The book was published 2 years ago in November, at the height of the…
Does your Staff Meeting Remind you of a Tense Holiday Meal?
Imagine you have a high-performing team member, let’s call him Rob. He’s worked for your organization for years and knows your business inside out. While Rob is one of your most valued employees from a performance perspective, he has some rough edges in how he treats people. When projects don’t go as planned, his temper…
3 Reasons Executive Leaders Avoid Addressing Abrasive Behavior and Why
Barb is a go-getter and a “make-things-happen” kind of leader. She is determined to be efficient and get things done in order to move on to the next project. She has high expectations for herself and for those who work for her. As a result, she has received several promotions and has made the company…
7 Ways to Keep Your Best Thinking During Conflict
Any relationship, including work relationships, involves disagreements and conflict. In fact, healthy leaders encourage disagreements so that the best ideas can emerge. The key is working through tension with productive, effective behaviors rather than destructive, ineffective behaviors. When conflict is productive, the real issue gets addressed and conversations move forward so that relationships can get…
We saved a life today and would have done the same for you
“Today we saved a life. We would have done the same for you.” During an international trip a few years ago, the lead flight attendant made an announcement. “If there are any medical doctors on board, please go to the back of the main cabin.” When two doctors and one nurse anesthetist responded to the request, they…
What do your employees say when you leave the room?
What do your employees say when you leave the room? That you’ve got their back – strive to help them succeed or do they perceive that you’re only out for your own career advancement? When you’re not around, do employees complain about your emotional outbursts and never know when they’re going to be yelled at?…
The Foundational Skill to Your Success in Life and at Work
If you had to choose one skill that would elevate your success, what would you choose? Conflict resolution? Communication? Strategy? According to research by organizational psychologist, Tasha Eurich, the foundational skill for success in both business and life is self-awareness. Further, she states “We can only be as effective at any skill to the degree…
How a Leader Created Psychological Safety With His Team
How do you as a leader handle team meetings when one-minute things seem to be going along well, and the next an employee makes a comment that blindsides you? Such was the case during a recent teambuilding training I was facilitating. It was like watching a leader on a hire wire act of balancing the…
3 Ways to Combat the Great Resignation
As you know, the Great Resignation is one of the greatest challenges facing organizations today. But do you know why your employees are leaving? Before assuming they’re moving on for better pay or more flexibility (although that may be part of it), take the time to schedule at least a 30-minute conversation with each of…