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7 Ways to Keep Your Best Thinking During Conflict
Any relationship, including work relationships, involves disagreements and conflict. In fact, healthy leaders encourage disagreements so that the best ideas can emerge. The key is working through tension with productive, effective behaviors rather than destructive, ineffective behaviors. When conflict is productive, the real issue gets addressed and conversations move forward so that relationships can get…
We saved a life today and would have done the same for you
“Today we saved a life. We would have done the same for you.” During an international trip a few years ago, the lead flight attendant made an announcement. “If there are any medical doctors on board, please go to the back of the main cabin.” When two doctors and one nurse anesthetist responded to the request, they…
25 Abrasive Behaviors that Lead to Employee Resignation
Are valued employees leaving your organization because of one particular leader? This leader is known for explosive angry outbursts, condescending comments, and public humiliation of employees? Perhaps you can relate to this concern from an executive leader I recently spoke to. “She has an abrasive personality. Several of my employees are threatening to quit because…
What do your employees say when you leave the room?
What do your employees say when you leave the room? That you’ve got their back – strive to help them succeed or do they perceive that you’re only out for your own career advancement? When you’re not around, do employees complain about your emotional outbursts and never know when they’re going to be yelled at?…
The Foundational Skill to Your Success in Life and at Work
If you had to choose one skill that would elevate your success, what would you choose? Conflict resolution? Communication? Strategy? According to research by organizational psychologist, Tasha Eurich, the foundational skill for success in both business and life is self-awareness. Further, she states “We can only be as effective at any skill to the degree…
7 Strategies to Address Team Infighting
Would it surprise you to know that having conflict with your team is healthy? It’s true. Having healthy, respectful disagreements where everyone expresses their point of view is important and allows the best ideas to emerge. When handled well, conflict can actually make a team more cohesive. However, when disagreements become dysfunctional when they explode…
How a Leader Created Psychological Safety With His Team
How do you as a leader handle team meetings when one-minute things seem to be going along well, and the next an employee makes a comment that blindsides you? Such was the case during a recent teambuilding training I was facilitating. It was like watching a leader on a hire wire act of balancing the…
3 Ways to Combat the Great Resignation
As you know, the Great Resignation is one of the greatest challenges facing organizations today. But do you know why your employees are leaving? Before assuming they’re moving on for better pay or more flexibility (although that may be part of it), take the time to schedule at least a 30-minute conversation with…
PTSD Myths & Identifying It In The Workplace
A year has passed since the fear and reality of COVID set into the western world. Our lives have been turned upside down in countless ways. Work is no longer what it was, kids are struggling to keep up, parents are overwhelmed and exhausted to no end. Businesses and leadership are seeing valued team…
The Connection Between Behavior And Your Bottom Line
One of the most common questions that executive leaders want to know is “Can you prove that improving workplace behaviors increases bottom line results?” Truthfully? Proving how healthy behaviors contribute to a high performing and profitable organization is difficult to measure. The proof is in the end result. Think of a family who has consistent…